- Wolters Kluwer (Baltimore, MD)
- …+ Contributing to effective product launch by supporting Product Manager , Marketing, Customer Success with documentation (including user guides, ... gather and synthesize end user insights, in collaboration with Product Managers, to better define customer behaviors,...experience **Required Experience:** + 5+ years experience as digital product owner or technical product manager… more
- Trellix (Annapolis, MD)
- …honed within a Customer Success / Services operations, strategy, consulting, or customer success product management role. * 2+ years in Customer ... **_Job Title:_** Customer Success Technical Program Manager...health: lead the construction, implementation, and operationalization of key customer health metrics including product consumption, adoption,… more
- Iron Mountain (Annapolis, MD)
- …that will welcome your unique contributions? If so, let's start the conversation. Senior Customer Success Manager Iron Mountain is seeking a Sr Digital ... Customer Success Manager to join our Professional Services...success + Conduct regular engagement sessions with the customer to assess product functionality, best practices,… more
- Rocket Software (Annapolis, MD)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within ... engage with and delight our Mobius Customers. As a Customer Success Manager with Content...and objectives + Document how they use the Mobius product + Understand what success means to… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... customer . The Sr. CSM is passionate about the product , engaging customers, ensuring their happiness, and showing the...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Wilson Language Training (Annapolis, MD)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to...organization-s products, offerings, and policies + Collaborates with multiple product teams to stay informed of all new and… more
- Rocket Software (Annapolis, MD)
- …**Job Description Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success ... Management team. As a Rocket Customer Success Manager , you work cross functionally to...**Essential Duties and Responsibilities** : + Research and understand product usage for assigned customers + Begin to take… more
- GoTo (Annapolis, MD)
- …service and support to our customers. **Your Day to Day ** **As a** **Senior** ** Customer Success Manager ** **-** **MSP** **,** **you would** **:** + Play ... understand the platform and its capabilities while partnering with product and engineering teams to relay customer ...adoption processes. **What** **We're** **Looking For** **As a** **Senior** ** Customer Success Manager - MSP**… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... tremendous growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are… more
- Wolters Kluwer (Baltimore, MD)
- **Lead Product Manager - Hybrid R0042653** **Job Description Summary:** ** ** TeamMate specializes in delivering state-of-the-art B2B products that empower ... competitive market. We are looking for an experienced Lead Product Manager to join our team. The...offering. This makes your role extremely important for our success , ensuring customer satisfaction and loyalty. If… more
- HealthEdge Software Inc (Annapolis, MD)
- …go-to-market strategy. You will also collaborate closely with engineering, customer success , implementation, commercialization, sales, and marketing teams ... product delivery and continuous improvement. We empower our product teams to solve hard problems- customer problems...product teams are cross-functional and durable,generally comprisedof a product manager , a product designer,… more
- ThermoFisher Scientific (Hunt Valley, MD)
- …development, and commercialization. Lead the ultimate customer and financial success of new product introductions (NPIs). + Responsible for revenue, ... Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Senior Product Manager , Cell Therapy** **R-01280963** Site based/Hybrid -… more
- HealthEdge Software Inc (Annapolis, MD)
- …our business. Our product teams are cross-functional and durable,generally comprisedof a product manager , a product designer, several engineers, and QE. ... **Overview** **Senior Manager , Product Operation** **Position Overview:** We...empowered product team atHealthEdge. We empower our product teams to solve hard problems- customer problems… more
- FranklinCovey (Annapolis, MD)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- RELX INC (Annapolis, MD)
- …eBook titles; and iconic reference works, such as Gray's Anatomy. This Senior Product Manager role supports Digital Commons: Over 650 institutions worldwide ... Centers, State Archives, Law Schools, and Associations. The Senior Product Manager will own a product...multiple considerations. + Leveraging metrics to track progress on customer needs and ensures that product efforts… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- **Job Description Summary** As Senior Product Manager for Molecular Diagnostics Assays, you will be an integral part of the Global Molecular Diagnostics Platform ... of possible** with us. **Position Summary** As a Senior Product Manager for Molecular Diagnostics Assays, you...experience consistent with the molecular diagnostic market. + Shown success in leading global new product development… more
- HealthEdge Software Inc (Annapolis, MD)
- … management,and a passion for creating world class customer experience.Thestaff product managerwill report to theGroupProduct Manager of the Staff Experience ... and capabilities acrosstheWellframebusiness as we grow across more complex customer footprints, workflows, and an enable a broader ecosystem...+ 6-10years of relevant experience, with 5-8 as a Product Manager at an organization delivering SaaS… more
- Johnson Controls (New Freedom, PA)
- …and plan and recommend corrective actions. + Understand characteristics and reasons for product success (or shortfall) and recognize opportunities and gaps. 2. ... Sales & Customer Interface + Support product line specific...develop strategic market based pricing + Support more senior product manager in price and cost management.… more
- Cengage Group (Baltimore, MD)
- …solutions that are valuable to our customers and viable to implement. As **Senior Product Manager , K12 Curriculum and Content Strategy** , you will: + Develop ... product , and partners closely with the Sr. Product Manager , K12 Product Strategy...Conduct market research and bring the voice of the customer to cross-functional teams + Use product … more
- Lumen (Annapolis, MD)
- …be penalized for redacting or removing this information. **The Role** The Lead Product Development Manager is responsible for supporting a large cross-functional ... in the on-going evolution of the company's product solutions, the Lead Product Development Manager will establish relationships with key leaders from across… more