- Leidos (Fort Meade, MD)
- …critical to DISA and Fourth Estate Agencies and Leidos is seeking a ** Service Delivery Manager - User Support** to work at Ft. Meade, MD. **PROGRAM ... (US Citizenship required) **PRIMARY RESPONSIBILITIES:** + Serve as the User Support Service Delivery Manager responsible for the delivery of end … more
- TEKsystems (Catonsville, MD)
- Description: Delivery Manager - End User Support As an organization, TEKsystems Global Services (TGS) provides a continuum of services ranging from ... experience you've been searching for. We're looking for a ( Delivery Manager - End User .... Leading Self and Others Skills: Project management, Implementation, Service delivery , Infrastructure, Agile Top Skills Details:… more
- Marriott (Annapolis, MD)
- …the best solution and solve problems. + Champions leaders' vision for product and service delivery in an agile environment. + Provides direction and assistance ... operations. **Delivering Technology:** + Performs quantitative and qualitative analyses for service delivery processes and projects. + Supports existing systems… more
- Xerox (Annapolis, MD)
- Service Delivery Manager **General Information** Press space or enter keys to toggle section visibility Country United States Department Service ... Ref# 20033489 Job Level Executive Manager Job Type Experienced Job Field Service Delivery Seniority Level Associate Currency USD - United States - US… more
- KPMG (Baltimore, MD)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 42 **Function:** ... currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery...by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder feedback, and… more
- Intermountain Health (Annapolis, MD)
- …Program Manager to align leaders and drive strategic initiatives within the HR service delivery area. As part of our team, you will manage multiple programs ... digitally enabled shared business processes. As a Lead Program Manager at Intermountain Health, you'll apply an enterprise, cross-platform... delivery of projects and initiatives within HR Service Delivery program areas. The ideal candidate… more
- Delmock Technologies, Inc (Laurel, MD)
- …criteria, and writing user stories (ie, can establish a path to delivery for breaking down stories) Define skill requirements and map internal, agency, and ... solutions with a commitment to ethics, expertise, and superior service . Actively engaged in the local community, DTI creates...experience in requirements gathering, writing, tracing, and managing, ie User Story Map, Use Case development, User … more
- Travelers Insurance Company (Annapolis, MD)
- …well-designed data assets and effective, compelling dashboards and visualizations. As the Manager , Business Insights Delivery , you will develop, deliver, evolve, ... analysis, programming, and coding support for multiple complex components of insights delivery . + Contribute significantly to data wrangling, user experience and… more
- Cecil College (North East, MD)
- …the US, as the College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for rapidly resolving technology issues that are ... experience for faculty, staff, students, and community stakeholders. The manager is expected to address immediate issues and consider...to provide support to end-users. * Knowledge of customer service techniques to handle user inquiries and… more
- Marriott (Annapolis, MD)
- …Global Workplace Services team is looking for an experienced Senior Technology Product Manager that can plan and drive the strategy and execution of multiple ... security enhancements to our endpoint platforms to ensure that they are user -centric, durable, and well-designed to balance security requirements and the user … more
- ManTech (Baltimore, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to join our team ... tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1...Providing assistance and participating on new project(s) testing and deployment/ delivery . + Following prescribed guidelines and official SOPs. +… more
- Marriott (Annapolis, MD)
- …building skills. The Sr. Manager must be well versed in Agile Delivery , Cloud Governance, Learning Development and Self- Service in order to perform the ... Develops end user and front end requirements and evolution of self- service tools to automate infrastructure provisioning and deployment flow. + Partners with ICD… more
- Marriott (Annapolis, MD)
- …understanding of project management techniques and tools + 2+ years' Agile delivery experience + Undergraduate degree from an accredited university in Computer ... large, global organization. + Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions. + Experience leading… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …a culture of collaboration, innovation, and continuous improvement within the team. * ** Service Delivery Management:** + Oversee the end-to-end delivery and ... **Strategic Planning and Execution:** + Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction. +… more
- CareFirst (Owings Mills, MD)
- …core administrative platforms and capabilities. To drive this transformation, the Technical Delivery Product Manager is a leadership role focused on executing ... finance teams. Confirms project deadlines with support from the product owners and delivery team. To ensure the product development stages meet internal and external… more
- Trinity Health (Silver Spring, MD)
- …**Shift:** Day Shift **Description:** Directs and oversees individuals responsible for IT service delivery at assigned Health Ministry(s) (HMs). Works closely ... for leading, guiding, and directing the Trinity Health IT service delivery for quality and continuous improvement...service standards fulfillment. Supports the director and senior manager of Enterprise IT Operations to achieve goals and… more
- Ford Motor Company (Annapolis, MD)
- …vehicles provide. About the Role Ford is seeking a Sr. Marketing Integration Manager on the Integrated Services MarCom team, who will be responsible for leading ... right teams to brief and drive the work through delivery + Work within the Ford system to drive...organizations focused on with focus on software, digital and/or service marketing + 3+ years of experience managing a… more
- CACI International (Annapolis Junction, MD)
- …Foster a culture of collaboration, innovation, and continuous improvement within the team. Service Delivery Management:o Oversee the end-to-end delivery and ... Planning and Execution:o Develop and implement strategies to optimize service delivery , enhance efficiency, and improve customer satisfaction.o… more
- Trellix (Annapolis, MD)
- …between our partners, customers, and the business. We own core strategic programs and service delivery . We are nimble, work quickly, and adapt. We span all ... organizations require to upskill their security operations effectiveness and delivery . We seek a talented MDR Partner Manager...Facilitate partner enablement at both the partner and local (end- user account) levels. + Work with Partner and Field… more
- Rocket Software (Annapolis, MD)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are ... a global, fast-paced IT organisation whose primary mission is to provide world-class service to Rocketeers. Overseeing the delivery of support to the Americas,… more