- Terminix (Owings Mills, MD)
- …Commercial Sales Professional, here's what you can expect You won't be tied to a desk . You'll be out and about - mobile, independent, and growing your career with a ... must be obsessed with the customer's experience - delivering exceptional service , following up to ensure satisfaction, and thinking creatively about how… more
- JobsRUs (Damascus, MD)
- JobsRUs, formerly CorTech, is a service -oriented staffing/recruiting company dedicated to working closely with our clientsWe are currently hiring for a Temporary ... confirm they are completed on time, and assist residents at the front desk as well as potential residents.Requirements:* HS Diploma or GED * Reliable transportation*… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Service Desk Manager Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.10 FLSA ... Service DeskManageris responsible for managing the day-to-day operations of the service desk that provides end-user technology support services. Leads and… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- CAI (Annapolis, MD)
- …R3672 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to provide bilingual Level 1 technical support… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without ... Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Documenting… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... of requests. + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge Base Articles (KBs),… more
- Cayuse Holdings (Annapolis, MD)
- …business process outsourcing, data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within ... Minimum Qualifications: + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5)… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... resolution **Qualifications** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality and ... **Minimum Qualifications:** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Three (3) to five (5)… more
- Leidos (Laurel, MD)
- …may be substituted for a bachelor's degree. System/Network Administrator (SNA) Skill Level 1 - Service Desk This position is on the Service Desk , ... 4 pm Monday through Friday. Tasking includes: + Provide exceptional customer service and professionalism in support of Field organization users, while being willing… more
- Erickson Living (Baltimore, MD)
- …satisfaction, driving high occupancy, and positive health outcomes. We are hiring an IT Service Desk Analyst to provide 1st and some 2nd level support for ... first point of contact for all IT incidents and service requests. **How you will make an impact:** +...and nature of reported issues, and begins incident or service request management process. **Compensation:** Commensurate with experience **What… more
- Cecil College (North East, MD)
- …and document all service requests and issues in a timely manner in the Service Desk tool. * Troubleshoot and resolve low to medium complexity issues with ... * Strong troubleshooting skills * Good communication skills * Strong Customer service SCHEDULING: Ability to work a varied schedule during critical periods including… more
- Wegmans (Owings Mills, MD)
- …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, with new ... then this is the role for you! What will I do? + Provide incredible service to customers and work hands-on with employees; operate lottery and That's THE Ticket… more
- General Dynamics Information Technology (Columbia, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** Transform ... technology into opportunity as a **Help Desk Support Service Specialist - Senior** with GDIT. A career in enterprise IT means connecting and enhancing the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …department supervisors to promote a high morale environment and assist other functions of the service desk as needed. * Analyzes help desk activities and ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,People Management,Technical Support **Certifications:**… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …and system administrators to provide complete support to the end user from the Service Desk ticketing system + Performs technical functions such as system ... as required. Convert Portal tickets to Remedy when RNEC/Army Enterprise Service Desk escalation is required. REQUIRED DEGREE/EDUCATION/CERTIFICATION: High school… more
- General Dynamics Information Technology (Beltsville, MD)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years ... as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the Department… more
- TEKsystems (Halethorpe, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... lasts approximately 6 minutes; first call resolution rate goal is 75%. The most common calls are listed below: 1. Microsoft Outlook 2. Microsoft Word 3. Connection issues Top Skills' Details 1. 1-2 years experience supporting the Microsoft Office suite. 2. 1-2… more
