- Insight Global (Windsor Mill, MD)
- …65 million Americans per month. The On-Site Helpdesk Analyst is responsible for providing Tier 1 support to customer service agents that are using the CCaaS ... team responsible for building and supporting the enterprise open system platform of the Social Security Administration ....- Bachelors degree and 3 years of experience providing Tier 1 IT support - 2 years… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... contract level requirements for appropriate position. + In addition, 1 year of experience with background in Microsoft Office...Excel is a plus. + Experience in ticket management system like Remedy is a plus. + Unix experience… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Orion Consortium (Annapolis Junction, MD)
- …Maintenance + Maintenance & Repair + Microsoft Software Applications + Microsoft Windows System Administration + Remote Desktop Administration + Technology ... Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to… more
- Leidos (Baltimore, MD)
- …the primary the escalation of issues and requests that are not addressed by the Tier 1 resources. Selected candidates will take ownership of open issues, conduct ... performing teams responsible for building and supporting enterprise open systems platform of the Social Security Administration ...+ Fill in the role as part of the Tier 1 /2 support to if needed provide… more
- BAE Systems (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help...associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- … systems , engineering, or other related discipline plus at least 5 years of systems admin experience. A high school diploma or GED plus 10 years of ... Jovian Concepts, Inc is looking to hire a System Administrator Level 1 for a... systems admin experience would also be acceptable....requirements (Security + at a minimum). + Experience providing Tier 1 (Help Desk) and Tier… more
- Farfield Systems (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- Stratus Solutions (Laurel, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... support for implementation, troubleshooting and maintenance of Information Technology (IT) systems . Manages IT system infrastructure and any processes related… more
- BAE Systems (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Farfield Systems (Fort Meade, MD)
- …a bachelor's degree. + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem ... in Annapolis Junction, MD. You are a Senior Linux Systems Engineer / Systems Admin ...Provide assistance to users in accessing and using IT systems . + Provide Tier 1 … more
- Jacobs (Annapolis Junction, MD)
- …you'll need** : + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem identification, ... be able to understand all the basic requirements of systems administration in support of a Linux...Provide assistance to users in accessing and using IT systems . + Provide Tier 1 … more
- Jacobs (Annapolis Junction, MD)
- …you'll need** : + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems . + Provide Tier 1 ...of Experience: + Ten (10) years of experience providing System Administration support. Jacobs is an Equal… more
- ARSIEM (Annapolis Junction, MD)
- …Preferred Qualifications + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... + Assist users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Belay Technologies (Annapolis Junction, MD)
- … systems + Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 (Help Desk) problem identification, diagnosis and ... all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier...or university is required. Five (5) years of additional system administration experience may be substituted for… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and ... resolution of problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more
- Nightwing (Annapolis Junction, MD)
- …following capabilities: Provide support for implementation, troubleshooting, and maintenance of IT systems . Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems . Provide Tier 1 (Help...associated hardware. Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Farfield Systems (Annapolis Junction, MD)
- …driven customer focused." We build, operate and secure networks and infrastructure. Skill Level 1 * The Level 1 System Administrator (SA) shall possess ... About Farfield Systems , Inc. At Farfield we are committed to...the following capabilities: * Provide Tier 1 (Help Desk) and ...BS degree in a STEM related major - Linux system administration experience. (3+) years desired. -… more