- MindPoint Group (Annapolis, MD)
- Full-time Incident Response Analyst - Weekend Night Shift Lead ( Tier 2 ) **Department:** SOC **Location:** MindPoint Group is searching for a **Incident Response ... to the next level and join us as a Tier 2 SOC Analyst. You will play...incidents + Utilize advanced tools, such as host based digital forensics or malware analysis capabilities, to identify incidents-… more
- General Dynamics Information Technology (Fort Meade, MD)
- …special projects as assigned. + Provides network/equipment/specialized training and technical guidance. Qualifications Required Qualifications: + 3+ years of related ... with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of problems. +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … Technical Support:** + Provide third-level support for Windows desktop issues escalated from Tier 1 and Tier 2 support teams. + Diagnose and resolve ... Support and Training:** + Provide guidance and training to Tier 1 and Tier 2 ...2 support staff. + Assist end-users with complex technical issues and provide advanced troubleshooting. * **Documentation and… more
- Leidos (Annapolis Junction, MD)
- …troubleshooting and maintenance of Crestron based AV/MM systems. + Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems. ... security VTC/PC systems, enterprise level VTC and collaboration systems, conference rooms, digital signage, and streaming. + Act as equipment custodian and performs… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …compliant with Identity & Access Control Management (ICAM) policy. + Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems ... Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be… more
- Orion Consortium (Annapolis Junction, MD)
- …documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed units. Requirements Mandatory ... Position Description Key Responsibilities: The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft Configuration Manager (MCM)… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and...analysis and planning Qualifications: + Bachelor's degree in a technical discipline from an accredited college or university is… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …our team. HOW A TELECOMMUNICATIONS TECHNICIAN II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, ... removals of Voice and Video endpoints. * Serve as Tier 1 and Tier 2 ...Required Experience: 1+ years of related experience * Required Technical Skills: Voice and Video endpoints * Security Clearance… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... performance. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4)… more
- Defense Media Activity (Fort Meade, MD)
- …Develops proof of concepts and proposes solutions based on the latest digital technologies. Provides hands-on technical leadership to the enterprise Architecture ... designers, and other engineering team members to architect, design, and implement digital solutions for DMA. Partners with the enterprise Engineering and Mission… more
- General Dynamics Information Technology (Fort Meade, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 and Tier 2 problem identification, diagnosis and ... customer requirements and makes recommendations for changes to existing technical architecture. Complies with prescribed customer, industry and agency standards.… more
- Synergy ECP (Annapolis, MD)
- …years: + Analog, SDI and HD SDI signal processing and conversion. + Digital video filtering and scalable video coding. + Compression and decompression techniques. + ... screen size and projection distances. + AES/EBU or AES3 digital audio interlace standards. + Cable termination (Fiber, copper,...and termination of connectors; wiring of equipment. + Two ( 2 ) years' experience in VidCAD or other CAD programs… more
- General Dynamics Information Technology (Annapolis, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed units. WHAT YOU'LL ... TO SUCCEED: * Education: Bachelor of Arts/Bachelor of Science * Required Experience: 2 + years of related experience * Required Technical Skills: Direct… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and interviews customers to gather information about problems * Will interface with our Tier 2 technical support team and our Availability Management team ... Required:** None **Job Family:** Systems Specialist **Skills:** Remote Access,Remote Support, Technical Support **Certifications:** Comp TIA Security - CompTIA **Experience:**… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …instructions used by the Splunk, server, desktop and Information System Security teams, and Tier 2 /3 Help Desk technicians. WHAT YOU'LL NEED TO SUCCEED: * ... Tools,Splunk (Inactive) **Certifications:** Comp TIA Security - CompTIA **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more
- Leidos (Fort Meade, MD)
- …and any new environments as required. + Resolve workstation image issues escalated from Tier 2 technicians. + Updates tickets within ServiceNow. + Remotely log ... The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernization program critical to DISA and Fourth Estate Agencies and Leidos… more
- RTX Corporation (Annapolis, MD)
- …role? We want you on our team in Annapolis, MD. You will contribute to the Tier 2 CAS Network Operations Center. You are responsible for the incident management ... systems and networks and performing actions to resolve basic technical queries from Collins Aerospace CAS customers and Business...Have: + Typically requires an AA/AS degree (or other 2 -year post high school training) with a minimum of… more
- Lumen (Annapolis, MD)
- …Initial 10 week immersive training, coaching, and development (fully virtual training) + 2 -year development program with mentorship + Learn technical and sales ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...you are eager to explore the exciting world of digital innovation, start an amazing career with Lumen by… more
- COMSO, Inc (Annapolis Junction, MD)
- …documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians and remote/deployed units. Critical Skills: ... with a keen attention to detail Primary Responsibilities: + The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft… more
- CACI International (Annapolis Junction, MD)
- …articles, documentation, and work instructions used by the SCCM, server, desktop teams, Tier 2 /3 Help Desk technicians, and remote/deployed units. **More About ... Travel Required: None Type of Travel: None * * * The Digital Services Endpoint Management Team requires an experienced Microsoft SCCM/Microsoft Configuration Manager… more