- Ford Motor Company (Indianapolis, IN)
- …timely decision making. **In this position ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California buyback ... Lincoln customers/California Operations/and CRC buyback review/approval Operations. The California RAV Escalation Manager is also the primary lead for supporting… more
- Wolters Kluwer (Indianapolis, IN)
- …care . **Additional Information:** https://www.wolterskluwer.com/en/solutions/uptodate **Responsibilities** The ** Customer Success [Engagement] Manager ** plays ... (HIT) provider working on the front lines of clinical care . Our talented team of physician and pharmacist editors,...+ Report on progress and effectiveness of plans to customer leadership and internal stakeholders, triggering escalation … more
- Sedgwick (Indianapolis, IN)
- Taking care of people is at the heart of...world's most reputable brands. + An assigned mentor and manager who will guide you on your career journey. ... everything we do, and we start by taking care of you, our valued colleague. A career at...one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?**… more
- CVS Health (Indianapolis, IN)
- …of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at ... ability to innovate and deliver solutions to make health care more personal, convenient and affordable. **Position Summary** It's...power the growth of tomorrow's business! As a Sr. Manager , Digital Product for Fraud, Waste & Abuse (FWA),… more
- Fifth Third Bank, NA (Indianapolis, IN)
- …in banking at Fifth Third Bank. GENERAL FUNCTION: The Treasury Management (TM) Client Care Advisor role operates as a portfolio manager for treasury management ... and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by… more
- Highmark Health (Indianapolis, IN)
- …SME for the team they are assigned. This role will support being an escalation point for the production team members, ensuring appropriate level of support to ensure ... to perform a certain level of production each month, as determined by the manager to ensure compliance with DLP changes. This role will be required to support… more
- H&R Block (Bargersville, IN)
- …** **:** + Experience supervising or managing people + History of delivering outstanding customer experiences **Why Work for Us** At H&R Block, we believe and invest ... building a Connected Culture - one in which trust, care , and connections are how we work together as...to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General… more
- HomeSafe Alliance (Indianapolis, IN)
- …business needs arise. **HomeSafe Alliance** is looking for a highly skilled and motivated ** Customer Care Supervisor** to provide support to the Customer ... **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per...inquiries and resolving issues or complaints. You will support Customer Care staff as they are initiating,… more
- PNC (Indianapolis, IN)
- …Description** + Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may ... operational, credit and human capital risks. Serves as an escalation point for risk management topics, coordinates problem solving...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- HomeSafe Alliance (Indianapolis, IN)
- …- Military Move **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM ... safety standards. This position works closely with the Dispatch Manager , who handles higher-level concerns and long-term strategic planning.… more
- PNC (Indianapolis, IN)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. This position works as part of an investment service team in ... resolution of exceptions and serves as a point of escalation . May coach operations process managers and team members...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- TTEC (Indianapolis, IN)
- …in the United States says it all! You'll report to the Security Operations Manager . Your role is impactful as it protects TTEC from data loss and security ... vendor technical resources. You'll report to the Security Operations manager . Your role is impactful as it protects TTEC...and analysis of relevant event data + Participate in escalation and response to significant security events **What You… more
- Deloitte (Indianapolis, IN)
- …within the firm. Work you'll do/Responsibilities: Under direction of the Applications Manager , the Application Analyst I/II is a specialist in their respective Epic ... and resolves production support issues during Activation as applicableInitiates escalation proceduresIdentify potential issues and refer more complex issues to… more
- Deloitte (Indianapolis, IN)
- …the firm. Work you'll do/Responsibilities: + Under direction of the Applications Manager , the Application Analyst I/II is a specialist in their respective Epic ... and resolves production support issues during Activation as applicable + Initiates escalation procedures + Identify potential issues and refer more complex issues to… more