- Elevance Health (Indianapolis, IN)
- ** Innovation Customer Experience Center - Production Consultant** **Location** : This position will work a hybrid model (remote and office). The ideal ... location. The **Production Consultant** is responsible for collaborating with our Customer Experience Center Executive Briefing Facilitators, Account… more
- Elevance Health (Indianapolis, IN)
- ** Innovation Customer Experience Center - Event Planner Senior** **Location** : This position will work a hybrid model (remote and office). The ideal ... and executing onsite logistics for customer sales events for multi-location Customer Experience Center . The ideal candidate will have a strong background… more
- Elevance Health (Indianapolis, IN)
- …memorable, hyper-personalized and perception shifting customer experiences in our Indianapolis Innovation Customer Experience Center . Anthem's ... ** Customer Experience Center Facilitator** **Location** : This position will work a hybrid model (remote and office). The ideal candidate will live within 50… more
- Lilly (Indianapolis, IN)
- …this position is $225,000 - $330,000 **Position Brand Description:** The ETC Digital Innovation and Service Center (ETC DISC) will be primarily responsible for ... better for people around the world. Actual compensation will depend on a candidate's education, experience , skills, and geographic location. The anticipated wage for… more
- Lilly (Indianapolis, IN)
- …of changes that would be more efficient and provide a better customer experience + Understand various contact center technologies that are being used across ... performance. Implement changes with vendor as required + Review customer experience measures for trends and implement...call center execution of patient support programs, innovation in vendor technology, and best-in-class customer … more
- Sumitomo Pharma (Indianapolis, IN)
- …the position of **Senior Manager, Medical Affairs Technology and Digital Innovation ** . **Job Duties and Responsibilities** + Supports the development, ... reporting subject matter expert through the Medical Information call center vendor IRMS DV system + This position will...Continuously seek improvements within systems to ease end user experience and make sure content is updated + Manage… more
- Hilton (Indianapolis, IN)
- …Product & Automation, you will help grow the Hilton contact center experience with an eye toward innovation , simplifying and enhancing guest and agent ... + Seven \(7\) years or more of work experience in product, customer experience , contact center technology, customer support, or related field +… more
- Republic Services (Indianapolis, IN)
- …and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience , and Efficiency while supporting a culture of employee ... meets or exceeds customer expectations with regard to the entire customer experience . + Resolves unusual service requests, equipment breakdowns and schedule… more
- Republic Services (Indianapolis, IN)
- …growth opportunities for our offerings, including PFAS remediation, an increasing customer need. **SUSTAINABILITY INNOVATION ** Republic's recent innovations to ... day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want… more
- BioLife Plasma Services (Greenwood, IN)
- …high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma ... Center Manager and will perform as a Medical Support...collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine… more
- PNC (Shelbyville, IN)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Cardinal Health (Indianapolis, IN)
- …Chain Planning utilized supplier contracts and manufacturing parameters to exceed customer service level commitments while optimizing supply chain costs and ... as a competitive advantage. **_Job Summary_** The Manager, Kinaxis Center of Excellence (CoE) leads a team of Kinaxis...acts as a central hub for best practices and innovation , ensuring the technology is aligned to business needs… more
- Lilly (Indianapolis, IN)
- …around the world. Actual compensation will depend on a candidate's education, experience , skills, and geographic location. The anticipated wage for this position is ... communities through philanthropy and volunteerism. **Responsibilities** The Engineering Tech Center is responsible for providing global technical expertise in the… more
- Financial Center First Credit Union (Indianapolis, IN)
- …structures PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU's vision of inspiring financial wellness. The position must deliver ... maintenance tasks that positively impact the professional image of Financial Center 's facilities. ESSENTIAL DUTIES: * Coordinates supply orders and deliveries *… more
- Travelers Insurance Company (Indianapolis, IN)
- …industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Under Armour, Inc. (Indianapolis, IN)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager- Customer Service **Quality Assurance Manager- Customer Service** **Values & Innovation ** At...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Merck (Indianapolis, IN)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... business model. He/she is responsible for working with the Customer Team to understand and identify customer ...territory or within a reasonable commuting distance to workload center . + Travel (%) varies based on candidate's location… more
- Wolters Kluwer (Indianapolis, IN)
- …about Wolters Kluwer products and business practices. Our values propel us to put the customer at the center of everything we do, honor our commitment to ... + High school diploma, GED, or equivalent required **Required Experience ** + Previous customer service experience...Microsoft Office/Office 365 **Preferred Skills** + 1+ years of experience within a Call Center role or… more
- BioLife Plasma Services (Indianapolis, IN)
- …1), 90% of work tasks require prolonged glove wear . 1 or more years minimum experience working in a customer or patient facing role is helpful **What Takeda can ... collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report...quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor… more
- Rocket Software (Indianapolis, IN)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers by: * Delivering services that… more