- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding… more
- Amazon (Herndon, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- STG International (Rockville, MD)
- …RMO review, and when working through the determinations. The Registered Nurse Case Review Specialist will address examinee and customer concerns and be able to ... STGi is currently seeking a Registered Nurse-Case Review Specialist . The position is remote and open...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- Deloitte (Mclean, VA)
- Salesforce MarTech Specialist Senior Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... coordinating authority for appointing and referral management. The QA Specialist I will ensure that the IRMAC meets specific...via the MICA report. + Data input of the Customer Feedback Server. + Review database for mis-bookings and… more
- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** Transform technology into opportunity as an IT Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing ... GDIT, people are our differentiator. As a IT Support Specialist you will help ensure today is safe and...that arise or submitting and tracking tickets for issue resolution . + Provide support with help desk functions such… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems.… more
- M. C. Dean (Vienna, VA)
- …changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... a multidisciplinary team, interact with customers and technicians to ensure timely resolution of issues by tracking progress on tickets/identifying gaps in service.… more
- ServiceNow, Inc. (Vienna, VA)
- …to make the world work better for everyone. The Senior Director of Specialist Solution Consulting, US Public Sector, is a critical leadership role providing ... the vendor of choice through superior technical expertise and customer engagement + Develop cross-platform solution selling as a...vision, priorities, and goals for the US Public Sector Specialist SC organization in partnership with the VP of… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agency's nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) … more
- Koniag Government Services (Germantown, MD)
- …a Koniag Government Services company **,** is seeking a Front Office Program Specialist with Top- Secret clearance to support **KPS** and our government customer ... seeking a dedicated individual to fill the role of Front Office Program Specialist . This position plays a crucial role in supporting Federal classification programs… more
- ICF (Reston, VA)
- …a disaster. This is not health or social services. The Public Assistance Specialist will serve as professional support for the Public Assistance Division. Assisting ... * Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and… more
- EMCOR Group (Mclean, VA)
- …resources, legal, national purchasing and information technology. **SUMMARY** The Vista Support Specialist serves as a functional support contact for the ERP system ... business users, IT and external consultants to ensure timely and accurate resolution of ERP issues, user training, and overall system effectiveness. **Essential… more
- Axxum Technologies (Rockville, MD)
- …and ability to work well under pressure. + (S) Troubleshooting and issue resolution for Azure-based services + (A) Customer service and issue prioritization ... Service Desk Specialist - Rockville, MD - Hybrid + Technical...tickets from Tier I, ensuring timely and accurate problem resolution . + System Monitoring: Monitor and maintain system health… more
- M. C. Dean (Chantilly, VA)
- …engineering, and cybersecurity industries. We are seeking a **Program Support Specialist 1** to join our **Security and Electronic Systems (SES)** business ... and commercial customers across high-growth markets. Responsibilities The Program Support Specialist 1 is responsible for providing day-to-day project support for… more
- US Tech Solutions (Mclean, VA)
- **Job Title:** Solution Architect Specialist **Duration:** 6 Months **Location:** HQ3, 8100 Jones Branch Drive, McLean, Virginia, 22102 **Required Qualifications:** ... new business needs or tackle existing business concerns, such as customer experience, operational efficiency, performance and cost effectiveness + Participate in… more
- M. C. Dean (Vienna, VA)
- …and changing the world for the better. We are seeking a **Program Support Specialist 1** to join our **Security and Electronic Systems (SES)** business Unit. As part ... and commercial customers across high-growth markets. Responsibilities The Program Support Specialist 1 is responsible for providing day-to-day project support for… more
- Koniag Government Services (Chantilly, VA)
- …Solutions, LLC a Koniag Government Services company, is seeking a Quality Assurance Specialist to support KTIS and our government customer . This is a ... testing for system updates and enhancements Document and track defects through resolution + Conduct accessibility testing to ensure Section 508 compliance Test… more