- Cardis Furniture & Mattresses (Swansea, MA)
- …service and value to each customer , every day. A Call Center Customer Service Representative I is responsible for producing favorable outcomes ... the communities we serve. The main role of the Customer Service Representative I - Call Center is to respond to incoming calls and electronic messages… more
- Cardis Furniture & Mattresses (Swansea, MA)
- Our Customer Service Representatives - Call Center associates are friendly, energetic individuals who provide quality service to our customers. Whether ... in the system at all times, follow up with customer to ensure the service call was...duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands… more
- Penske Automotive (Warwick, RI)
- …you will promptly, professionally, and courteously assist our customers in a call center environment communicating with customers via text, e-mail, or ... dealership, is looking for motivated individuals to join our Business Development Center and help deliver extraordinary customer experiences.** **JOIN OUR TEAM**… more
- Trustmark (Providence, RI)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. ... and communities. Responsible for responding to high volume of inbound client/ customer requests and inquiries by providing information, processing basic customer… more
- CVS Health (Providence, RI)
- …May track and trend data. Coaches, trains and assists in the development of call center staff, as required. + Participates in and/or leads special ... to make health care more personal, convenient and affordable. ** Customer Service Representative ** + You will work...experience in a transaction based environment such as a call center or retail location preferred, demonstrating… more
- Robert Half Office Team (Swansea, MA)
- …times. Requirements * Proficiency in handling inbound and outbound calls in a call center environment * Demonstrated ability to provide exceptional customer ... Description We are in search of a Customer Service Representative to join our team in Swansea, Massachusetts. This role primarily revolves around providing… more
- BlueTriton Brands (Norton, MA)
- …**Requirements:** + High school diploma or GED + Minimum of 1-year previous customer service and/or call center experience + Previous experience ... brands begin their journey to the customer . **Job Description** Our Customer Service Representative (CSR) is a vital part of the growth and success of our… more
- CROSSMARK (Woonsocket, RI)
- …management. **Education / Experience** : High School degree and/or equivalent experience in customer service, call center support, and/or the retail ... that project issues and general requests are resolved and tracked in a call center environment. **Essential Duties and Responsibilities** : + Answer incoming… more
- Conviva (Providence, RI)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability ... incoming telephone, digital, or written inquiries. The Inbound Contacts Representative performs varied activities and moderately complex administrative/operational/ customer… more
- Humana (Providence, RI)
- …management - able to complete assigned cases in a specified time frame + Previous inbound call center or related customer service experience + CAS and MedHOK ... caring community and help us put health first** The Grievances & Appeals Representative 4 manages client denials and concerns by conducting a comprehensive analytic… more
- Performance Food Group (Taunton, MA)
- …Education: High School Diploma/GED or Equivalent Experience Required Experience: 6 - 12 Months Customer service, call center and / or related area ... **108627BR** **Job Title:** Bi-Lingual Service Representative **Location:** Performance Foodservice Boston (0561) **Job Description:**...or Equivalent Experience Preferred Experience: 1 - 2 Years Customer service, call center and… more
- Lincoln Financial Group (Providence, RI)
- …will be responsible for answering claimants calls regarding disability and FMLA claims in a call center environment. You will be the first point in contact for ... We are excited to bring on a Telephonic Initiation Representative to join our claimant excellence team supporting Group...and initiating claims or leaves to provide a positive customer experience during their specific challenge. As a member… more
- Bank of America (Riverside, RI)
- …Transparency details** US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530) Pay and benefits information Pay range $23.00 - $27.06 ... Client Services Representative II - Preferred Deposits - 2nd Shift...through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging… more
- Merck (Providence, RI)
- …into deliverable solutions to address patients' needs. We take a customer -centric approach leveraging emerging digital technologies and data analysis to better ... of the future, we are looking for patient- and customer -centric individuals who thrive in a team environment and...territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based… more
- HomeSafe Alliance (Providence, RI)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- HomeSafe Alliance (Providence, RI)
- …requirements for processing customer orders. + May function as a designated representative for designated accounts. + May lead and train other customer ... remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and interpreting trends of… more
- Fresenius Medical Center (Providence, RI)
- …FEATURES:** Dayshift only. No evenings. No nights. No holidays. No weekends. No call . 100 Highland Avenue Suite 100 Providence, RI 02906 Dayshift only. No evenings. ... No nights. No holidays. No weekends. No call . 100 Highland Avenue Suite 100 Providence, RI 02906...SCOPE:** Supports the Organization mission, vision, core values and customer service philosophy. Adheres to the Organization Compliance Program,… more
- Sutherland Global Services (Providence, RI)
- …working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + Strong ... be responsible for the following: . Delivering an exceptional customer experience by responding to incoming calls from Members...simple and complex inquiries . In times of high call volumes, phone calls may be received back-to-back with… more
- Sutherland Global Services (Providence, RI)
- …working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + Strong ... need to be able to: + Deliver an exceptional customer experience by responding to incoming calls from both...simple and complex inquiries + In times of high call volumes, receive back-to-back calls with an "All Hands… more
- Fiserv (Providence, RI)
- …search and implement automated monitoring processes to proactively prevent customer -impacting incidents + Coordinate with hardware teams to upgrade storage ... of key IBM and DELL software products: TDMF, Control Center and Mainframe Enablers + Participate in disaster recovery...recovery infrastructure: plan, build, and test + Provide 24x7 on- call rotational support as required **What you will need… more