- HealthEdge Software Inc (Providence, RI)
- **Overview** **Manager, Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team comprising ... Tier I and Tier II Customer Support Specialists. The primaryobjectiveof this role is to ensure efficient and effective support forWellframe'sdigital health… more
- Citizens (Riverside, RI)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play a crucial part ... in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to grow their careers… more
- GE Vernova (Foxborough, MA)
- …of the USA- This role requires advanced experience in the Services & Digital Customer Support Engineering. Knowledge level is comparable to a Bachelor's degree ... in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support , renewals, outcome… more
- Robert Half-Robert Half Corporate (Providence, RI)
- **JOB REQUISITION** Practice Director (Administrative and Customer Support ) **LOCATION** RI PROVIDENCE **JOB DESCRIPTION** **Job Summary** The primary ... resolution with internal staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. +… more
- Parksite (East Providence, RI)
- …and back orders + Ensure customer satisfaction and provide professional customer support + Achieve product, technical, and territory knowledge + Responsible ... The Customer Service Representative is responsible for providing customer service to both internal and external customers through various activities. You will be… more
- Brockton Hospital (West Bridgewater, MA)
- …self-pay credit and collection, Free Care/MassHealth enrollment/approval, cash application/clerical support , and customer service functions. Supervises, trains, ... and educates staff and coordinates operations of the Customer Service and Cash Application/Clerical Support functions...of the Customer Service and Cash Application/Clerical Support functions within a broad scope of established Department… more
- TEKsystems (Warwick, RI)
- …to $21 once perm! Attire: Business Casual AFTER THE INTERVIEW! Description: Mortgage Support - Responsible for ensuring that all closing conditions, laid out by the ... signing and that all transactions disburse timely and as scheduled. The Mortgage Support will also process or service loan documentation and support , ensuring… more
- Sutherland Global Services (Providence, RI)
- …from home opportunities.** **What you'll do:** **General Duties & Responsibilities** + Provide customer support by phone, email or instant message to consumers. ... new call? **Join Us.** We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational corporation providing a wide… more
- Confluent (Providence, RI)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Success, Customer Experience, or Support Operations **Come As You Are** At Confluent, equality is a core tenet of our culture. We are committed to… more
- HealthEdge Software Inc (Providence, RI)
- …their product expertise and collected data from the client-filled questionnaire. + Provide FAQ customer support (Helper Text or FAQ or Release Notes) + Triage ... **Overview** **Position Overview:** The Associate Production Support plays a vital role in the overall...ideal candidate will be responsible for triaging and resolving Customer reported issues on a timely manner to ensure… more
- Verint Systems, Inc. (Providence, RI)
- …Learn more at www.verint.com . **Overview of Job Function:** As part of our Customer Support Organization, the Senior Product Support Specialist analyzes and ... escalated support members + Create and deliver summary presentations on key customer 's support history + Conduct periodic sessions to guide a customer in… more
- Robert Half Office Team (Swansea, MA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are in search of a Customer Service Representative to join our team in Swansea, Massachusetts. This role primarily revolves around providing… more
- Prime Therapeutics (Providence, RI)
- …+ Ensures motivational programs are being utilized. + Manage the department`s customer / support services quality improvement programs to ensure member and ... passion and drives every decision we make. **Job Posting Title** Supervisor Customer Care - Philadelphia PACE Application Center **Job Description Summary** Primary… more
- CSL Plasma (East Providence, RI)
- …or in certain areas Required to work overtime and extended hours to support center operational needs Note: All qualified applicants will receive consideration for ... employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications. CSL offers the following benefits for this full-time position, most are… more
- CSL Plasma (Woonsocket, RI)
- …or in certain areas + Required to work overtime and extended hours to support center operational needs **Our Benefits** CSL offers the following benefits for this ... full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k)… more
- GovCIO (Providence, RI)
- …**Responsibilities** + Will serve as an escalation point for the field service customer support professionals that are onsite supporting over 300 customer ... + Looking for a self-starter who is willing to ensure top level customer support is provided to users as well as field service personnel **Qualifications** +… more
- Pearson (Providence, RI)
- …outreach, and white glove support . + Provide just-in-time training, demos, or support for instructors to enhance the customer experience. + Collaborate with ... problem solver with other teams (Services, Sales, Marketing, and Operations) to support continuous improvement and a scalable quality customer experience. +… more
- Quadient (Providence, RI)
- …Customer Success team's capabilities through process improvement and tools automation + Support Customer Success outcomes throughout the customer journey ... Profile:** + Mentor, develop and retain a high performing and engaged Customer Success team + Support the Customer Success function to enable long-term, … more
- System One (Providence, RI)
- …DDS to represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where ... and phone/email metrics + Responsible for managing client communications to ensure customer satisfaction and support with any service-related issues that result… more
- HealthEdge Software Inc (Providence, RI)
- …data extracts + Consistentlyprovidestrong data-driven business and technical judgement to support customer business needs + Create training materials and ... + Utilize SQL and git to build new analyses and support existing onesexaminingtrends and patterns toultimatelyincreaseunderstanding of customer behavior,… more