- Beacon Mobility (Chicago, IL)
- …for by US News & World Report for 2025-2026. We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 ... Provide trip status updates in the form of ETA calls. * Ensure that all call center requirements outlined in the PACE contract are met or exceeded, ie * 95+… more
- NTT DATA North America (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO, ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Sedgwick (Chicago, IL)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Chicago, IL)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- United Airlines (Chicago, IL)
- …meetings + Adjusting or updating access to tools and applications Contact Center agent uses **Qualifications** **What's needed to succeed (Minimum ... no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from...procedures and building employee engagement. + Analyze staffing and call arrival trends and reallocate existing staff to different… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- ServiceNow, Inc. (Chicago, IL)
- …strategic thinker to join our team as a ServiceNow Business Process Consultant with Call Center experience. If you have experience with Salesforce Service Cloud ... and self-service. + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows +...Industry) and exposure to AI features (Now Assist, AI Agent Studio, AI Search). + Proven track record of… more
- NTT DATA North America (Chicago, IL)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- Abbott (Lake Forest, IL)
- …areas of the service business (Level 3 escalation, training, refurbishment center and Implementation & Installation Team) * Indirect Reports: ~250 including ... record in driving change and challenging the status quo, viewed as a change agent in the organization. * Strong strategic business acumen with a track record of… more