- Amazon (Austin, TX)
- …who has the ability to invent and simplify processes to join us as Workforce Analyst II for Prime Video Trust & Safety. The ideal candidate has a positive attitude ... - Create, run and execute SQL queries for large data sets analysis - Allocate workflow titles across global...Prepare and communicate daily hand-off report to Workforce Management ( WFM ) leadership team on Service Level performance - Recognize… more
- Evolent (Austin, TX)
- …Stay for the culture. **What You'll Be Doing:** **Job Summary:** The Senior Analyst , Contact Center Technology plays a pivotal role in supporting, enhancing, and ... Monitoring & Insights:** Monitor system performance and capacities, provide data -driven insights, and proactively recommend improvements to enhance system… more