- Oriental Bank (San Juan, PR)
- The Advisor , Remote Network (Supervisor) is responsible for the efficient daily operation and service of Virtual Branch. Manages employees, organizes, and directs ... Agreements (SLA). + Maintain solutions focus across our digital channels and promote sales referrals as needed. + Responsible...+ Manages branch audits. + Monitor chat or support channels , support queues and call traffic, through the system… more
- Oriental Bank (San Juan, PR)
- The Advisor , Retail Channels (Concierge) serves...of experience in Call Center / Contact Center , Branches, and /or retail channels ... if the issue was assigned to others. Promote the use of our digital channels for customers better convenience. + Processes all types of deposit accounts, opens new… more
- Oriental Bank (San Juan, PR)
- …, contact center , branches, social media or chat management and/or retail channels management environment required. One year (1) of supervisory experience ... The Advisor , Retail Channel (Chat and Social...compliances, high quality customers service and migration to self-service channels by Remote Channels associates. Position works… more