- Oriental Bank (San Juan, PR)
- The Associate , Retail Channels ( Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy ... channels a variety of customer inquiries through our call center to provide service, support, and provide expert...field required. + One (1) year of customer service, call center, or sales experience required. Retail … more
- Oriental Bank (San Juan, PR)
- …policies and procedures. + Manages branch audits. + Monitor chat or support channels , support queues and call traffic, through the system and established ... meeting Service Level Agreements (SLA). + Maintain solutions focus across our digital channels and promote sales referrals as needed. + Responsible for the delivery… more