• Associate , Retail Channels

    Oriental Bank (San Juan, PR)
    The Associate , Retail Channels ( Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy ... channels a variety of customer inquiries through our call center to provide service, support, and provide expert...field required. + One (1) year of customer service, call center, or sales experience required. Retail more
    Oriental Bank (01/09/25)
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  • Advisor, Retail Channels (Center…

    Oriental Bank (San Juan, PR)
    …policies and procedures. + Manages branch audits. + Monitor chat or support channels , support queues and call traffic, through the system and established ... meeting Service Level Agreements (SLA). + Maintain solutions focus across our digital channels and promote sales referrals as needed. + Responsible for the delivery… more
    Oriental Bank (01/04/25)
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