- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII(" Consumer Call Center Information Specialist")worksin ... **Office of Consumer Affairs and Business Regulation* **Title:** * Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston -… more
- CVS Health (Boston, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... CVS Health and 100+ million customers. CVS Health is recruiting for a VP Retail Consumer Analytics. The VP Retail Consumer Analytics will lead a technology team… more
- UMB Bank (Boston, MA)
- We are currently hiring for our next call center class starting Monday, October 7th, 2024 The ** Consumer Services Specialist** is responsible for delivering ... with UMB customers through the handling of inbound service center calls. **How you will spend your time:** +...order to answer a variety bank related questions, provide information , resolve problems and cross sell appropriate products. +… more
- CVS Health (Wellesley, MA)
- …journey from consumer to member including digital advertising, web visits, and call center interactions + Construct datasets for reporting and dashboards for ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...new approach to total health; a national direct to consumer healthcare brand reaching millions of prospects and members.… more
- Highmark Health (Boston, MA)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Sutherland Global Services (Boston, MA)
- …diploma or GED **General Knowledge, Skills & Abilities** + At least one year of call center experience + At least one year of customer service experience + ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- PNC (Boston, MA)
- …Branch Banking Network, is based in Boston, MA at the North Station Solution Center . **Job Description** + Acquires and deepens the branch customer base through a ... primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and… more
- Sutherland Global Services (Boston, MA)
- …from your customers gained through a year of related experience or in a high-volume call center environment + Knowledge of the credit, debit and pre-paid debit ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Nike (Chestnut Hill, MA)
- …and Service: The center of all we do. Ensures a flawless consumer journey by providing encouragement, connection and product knowledge. + Team and Culture: ... Bring to Nike + 1 year of retail and/or consumer service experience + Flexibility and willingness to work...call +1 ### and let us know the nature of your request, your location and your contact information… more
- Humana (Boston, MA)
- …considerable latitude in determining objectives and approaches to assignments. Performs on- call and implementation duties on nights and weekends as required. Humana ... vendors as well as third party vendors). + Experience working with Data Center Colocation facilities and virtual network fabric provided by vendors such as Equinix… more
- Pearson (Boston, MA)
- …Propose technical designs with the support of other engineers + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Pearson (Boston, MA)
- …desired work + Act as Scrum Master of the Agile team + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- STERIS (Northborough, MA)
- …than 100 countries. If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation ... providing contract sterilization services to the medical device, pharmaceutical, consumer , and industrial communities for over 50 years. Our...+ Respond to off-shift maintenance calls on a rotating on- call schedule How you will learn your role: +… more
- Cambridge Savings Bank (Waltham, MA)
- …in a customer service environment. + 2+ years' management experience in a call center environment. + Strong understanding and experience with cash management ... service, you and your team will be front and center representing our brand promise of treating every customer...with the ability to interact with diverse groups, relay information to team members, and stakeholders while fostering a… more
- Highmark Health (Boston, MA)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- M&T Bank (Lexington, MA)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Humana (Boston, MA)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... be passionate about contributing to an organization focused on continuously improving consumer experiences. + Prior experience in a healthcare or insurance setting,… more
- Humana (Boston, MA)
- …Investigation Services NBIS)** + Two plus years of customer care and/or call center experience + Excellent organizational skills and verbal/written communication ... engagement. Assists with inbound/outbound telephone calls by providing general program information and routing the caller to the appropriate personnel as needed.… more
- Harvard University (Cambridge, MA)
- …Effective organizational and analytical skills. + Demonstrated presentation skills. Additional Information : Additional Information : + Please provide a cover ... please contact our University Disability Resources Department. Department:Harvard FCU Consumer LendingPre-Employment Screening:Credit, Education, Identity, Prohibited PartiesSchedule: + Monday… more
- Wayfair (Boston, MA)
- …will have the opportunity to gain experience in core functional areas at the center of our logistics and supply chain functions and contribute directly to the growth ... of reporting tools (Excel, Google Sheets, SQL, etc.) Ability to distill complex information in a simplistic way via emails, charts, graphs, and other forms of… more