- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII(" Consumer Call Center Information Specialist")worksin ... **Office of Consumer Affairs and Business Regulation* **Title:** * Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston -… more
- Citizens (Westwood, MA)
- …large, multi-function operations center with orchestration of complex processes ( call center , underwriting, etc) + Demonstrated success in driving innovation ... the Home Equity segment in line with the organizational objectives within the Consumer Bank. From these objectives, you will develop short- and long-term goals that… more
- UMB Bank (Boston, MA)
- We are currently hiring for our next call center class starting Monday, February 24th, 2025 **Starting pay for this position is $19/hr** The ** Consumer ... with UMB customers through the handling of inbound service center calls. **How you will spend your time:** +...order to answer a variety bank related questions, provide information , resolve problems and cross sell appropriate products. +… more
- CVS Health (Wellesley, MA)
- …journey from consumer to member including digital advertising, web visits, and call center interactions + Construct datasets for reporting and dashboards for ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...new approach to total health; a national direct to consumer healthcare brand reaching millions of prospects and members.… more
- TD Bank (Boston, MA)
- …I develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, ... + 1+ years leadership and coaching experience required + Small Business and Consumer lending experience preferred + Knowledge of Bank product lines and services as… more
- Travelers Insurance Company (Boston, MA)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... degree from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong… more
- Bank of America (Boston, MA)
- …Teams; usually within a specific line of business or business discipline (card, call center , digital, etc.). Leverages multiple databases to acquire customer and ... strategic insights and decisions. This leader will perform data lineage for Consumer and Small Business Anti-Money Laundering. This leader will serve as subject… more
- Jabra (Lowell, MA)
- …customers on website tools and resources + To document all customer contact information , customer requests, and support issues in ticketing system + To demonstrate ... maximum results + To make independent, customer-focused decisions over time while on a call for an efficient Customer Experience + To test and evaluate new products… more
- Sutherland Global Services (Boston, MA)
- …on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales experience We will ... prospect follow-up calls to ensure timely responses + Accurately process application/ information in systems; track and record outcomes, issues and inquiries and… more
- Pearson (Boston, MA)
- …Propose technical designs with the support of other engineers + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Pearson (Boston, MA)
- …desired work + Act as Scrum Master of the Agile team + Release and On- call duties -- Participate in release deployment activities and a rotating on- call ... eligible to participate in an annual incentive program, and information on benefits offered is here. **What to expect...& Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value… more
- Highmark Health (Boston, MA)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds to customers with an… more
- Boston University (Boston, MA)
- …effects of exposures to complex mixtures of chemicals, including chemicals contained in consumer products as well as contaminants of water, food, and soil such as ... air pollution and a changing climate, including through the school-wide Center for Climate and Health (https://sites.bu.edu/climateandhealth/) at BUSPH, which is led… more
- Humana (Boston, MA)
- …JAVA (script), Python, R, SAS, SPSS, QlikView, Hadoop, and/or SQL + Call Center experience + CRM platform experience **Additional Information ** + As part of ... caring community and help us put health first** CPSS Business Intelligence is a Consumer & Provider Services and Solutions team focused on data, reporting and data… more
- ConvaTec (Lexington, MA)
- …strategy and/or marketing campaign experience in med device, pharma, biotech, consumer healthcare or other regulated healthcare environment + Experience developing ... Create and launch clinically based marketing materials that simplify and synthesize clinical information to our field to support a deeper understanding of the Ostomy… more
- Bosch (Londonderry, NH)
- …Responsibilities:** The Customer Service Specialist provides Tier 2 Customer Service to consumer and business customers for Bosch Home Comfort in North America ... services. + Adhere to program guidelines and processes for Call Quality and Order Accuracy. + Perform other duties...**Basic Qualifications:** + Minimum 3 years in a contact center , inside sales or account management customer support role.… more
- South Middlesex Opportunity Council (Framingham, MA)
- …Work with and support the programs that also do housing work like the Housing Consumer Education Center , RTI, The youth program and the family and individual ... with providers, landlords and to attend meetings. + Provide on- call support as assigned. This may include being available...areas. + Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and… more