- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center Workforce Management , Planner **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... + 3 years of analytical, forecasting, workforce management , or leadership experience in a contact ... management , or leadership experience in a contact center environment. + Highly analytical, detail… more
- Commonwealth Care Alliance (Boston, MA)
- …and effective scheduling. + Technological proficiency: Familiar with relevant technologies for contact center management . **Required Language (must have):** ... to reduce attrition and increase engagement, and partner with workforce management to maintain optimal staffing and...You'll Be Doing:** **Essential Duties & Responsibilities:** 1. Manage contact center operations for calls, email, mail,… more
- Commonwealth Care Alliance (Boston, MA)
- **Why This Role is Important to Us:** The Workforce Management Analyst is responsible for the daily preparation and production of work volume and staffing ... identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements for CCA… more
- Evolent Health (Boston, MA)
- …support). **What** **You'll** **Be Doing** : + Lead department responsible for workforce management , implementation, and onboarding support for Customer Service ... with Global teams on customer service and operational quality management and align with best practices and standards +...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Tufts Medicine (Burlington, MA)
- …programs within healthcare that increase the overall performance of the organization and workforce . 3. Five (5) years of management experience and proven ability ... planning. **Preferred Qualifications:** 1. Experience developing and evolving talent acquisition/ workforce strategies within Academic Medical Center , community… more
- State of Massachusetts (Boston, MA)
- …professionalism in the workplace, and strongly believe that our workforce should reflect our community. https://www.surveymonkey.com/r/FM68GFV *PURPOSE OF THE ... 86,000 active and 68,000 retirees. Through the MSRB Call Center a Member Services Representative I serves as initial... a Member Services Representative I serves as initial contact and liaison with members of the State Employees'… more
- Dana-Farber Cancer Institute (Boston, MA)
- …continually assess and direct a wide range of issues, including personnel management , systems issues, and escalated patient issues that may arise. The Supervisor ... level how to complete the tasks required by those under their management and provides support as needed. + Assists Established Scheduling Operations leadership… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... is consistently learning how to better utilize EPIC (NeighborHealth's practice management software), comply with the various payor requirements and maintain a… more
- Elevance Health (Boston, MA)
- **Human Center Design Director** **Location:** This position will work a hybrid model (remote and office). Ideal candidates must live within 50 miles of a PulsePoint ... location. The **Human Center Design Director** will be responsible for building, managing,...is brought to life. * Leverage project and program management skills to execute and manage initiatives across the… more
- Compass Group, North America (Boston, MA)
- …Games. Job Summary As a Human Resources Manager at the Hynes Convention Center , you will be responsible for overseeing the recruitment, training and engagement of ... to verify compliance with policies and procedures + Manages workforce planning to build capability and optimize performance +...+ Where applicable, acting as the primary point of contact for union representatives + Where applicable, educating and… more
- East Boston Neighborhood Health Center (Revere, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... + Ensure compliance with state and federal laws affecting group benefit management administration, including but not limited to: ACA, HIPAA, COBRA, ERISA, FMLA,… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... , projects and/or accounts and provide immediate feedback to management . + Utilize payor websites to research policies and...Accounts Leadership with various payors as part of the contact group responsible for updates and information required to… more
- Harvard University (Cambridge, MA)
- …- MA - Cambridge Business Title:IT Vendor Management Portfolio ManagerSub-Unit: Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :059Time Status:Full-time ... vendors and technology suppliers. + Proficiency with IT service management systems, analytics tools and contract management ...180-day orientation and review period. The health of our workforce is a priority for Harvard University. With that… more
- Harvard University (Cambridge, MA)
- 66540BRAuto req ID:66540BRJob Code:I0060M IT Project Management VI Department Office Location:USA - MA - Cambridge Business Title:Director, Product ... technology applications, processes, software and equipment + advanced IT project management principles (eg Agile) and software + Demonstrated; + cross-functional… more
- Olympus Corporation of the Americas (Westborough, MA)
- …it is likely not legitimate._ **Job Description** The Director of Product Management , Product Lead, is an experienced leader responsible for defining, designing, and ... culture of equality, diversity and inclusion embedded throughout the organization and workforce ." **Job Duties** + Cluster Vision, Strategy, and Execution: + Work… more
- Evolent Health (Boston, MA)
- …collaborating with others. **Collaboration Opportunities** : The Lead Nurse of Utilization Management is responsible for assisting the UM Manager in supervising the ... operational productivity of the Utilization Management nurses by implementing and maintaining an efficient and...+ 1-2 years of experience working with a global workforce and a working knowledge of clinical quality metrics… more
- Bright Horizons (Lexington, MA)
- …or Bright Horizons management and operations. Must not involve families in center /school concerns. + Provide a clean, safe child-ready center /school at all ... and policies and with incorporating these into the daily operation of a center /school. The Associate Director will be provided with resources and training to develop… more
- Harvard University (Cambridge, MA)
- …University is a fast-growing global community committed to improving public management , leadership, and governance. The center 's unprecedented cross-Harvard ... might be available to start, and (c) names and contact information for at least three references. We will...between you and your manager. The health of our workforce is a priority for Harvard University. With that… more
- Harvard University (Cambridge, MA)
- …procedures, and customer service skills. Liaises with other Departments, including the Center for Workforce Development to assist employees and managers who ... to communicate Spanish, Portuguese or Haitian-Creole. Additional Information: The health of our workforce is a priority for Harvard University. With that in mind, we… more
- Harvard University (Cambridge, MA)
- …procedures, and customer service skills.Liaises with other Departments, including the Center for Workforce Development to assistemployees and managers who ... actions neededbased on findings. + Assists in the negotiation and management of contract agreements with vendors foreffective procurement of materials, supplies,… more