- Sanofi Group (Cambridge, MA)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Takeda Pharmaceuticals (Cambridge, MA)
- …employment application is true to the best of my knowledge. **Job Description** ** Customer Experience Enablement Lead ** **Takeda Pharmaceutical** **USA - MA ... - Cambridge - Kendall Square - 500** **About the role:** The Customer Experience Enablement Lead sit within DD&T and supports the USBU and will be the single… more
- Kohl's (Medford, MA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Crate & Barrel (Chestnut Hill, MA)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Sanofi Group (Cambridge, MA)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Burlington (Billerica, MA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Lumen (Boston, MA)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- ThermoFisher Scientific (Cambridge, MA)
- …Documentation Practices in all record keeping. 2+ years of progressive proven experience preferred. 2+ years in customer service environment. Knowledge, Skills, ... is safe or helping find cures for cancer. Location/Division Specific Information: Customer location Discover Impactful Work: We are seeking an individual to perform… more
- J&J Family of Companies (Boston, MA)
- …& Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager, Cell Therapy Experience Lead to support the United States. This is a field based ... to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)...and expedite activation process The Site Activation Cell Therapy Experience Lead Senior Manager will join the… more
- Staples (Framingham, MA)
- …and tools to ensure that end result meets business needs to improve customer experience + Develop regular, impactful communication of progress and impact ... our team. We are seeking a Senior Manager Digital Experience to lead the digital experience...on how our customers shop, they will build and lead a team focused on customer behavior… more
- Takeda Pharmaceuticals (Boston, MA)
- …best of my knowledge. **Job Description** **Global Device & Patient Experience Lead , Facilitated or Conventional Subcutaneous Immunoglobin** **Cambridge, MA** ... from planning and execution to post-launch monitoring and optimization. + Experience conducting market assessments, identifying target customer segments, and… more
- Children's Hospital Boston (Boston, MA)
- 75542BRJob Posting Title: Lead Patient Experience Representative- OphthalmologyDepartment:OphthalmologyAutoReqId:75542BRStatus:Full-TimeStandard Hours per Week:40 ... Job Posting Category:AdministrationJob Posting Description:The Lead PER shall be responsible for: Customer ...Monitors clinic activity to ensure the best possible patient experience + Assists with resolving customer service… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- M&T Bank (Boston, MA)
- …: Design and facilitate overarching experiences for key stakeholder groups within the customer experience community at M&T that help them learn, develop, and ... **Overview:** As an Experience Design Lead within the Strategy,...sessions with members of the M&T community related to customer experience , design or other related topics.… more
- Wolters Kluwer (Waltham, MA)
- …Role** The Lead CX/UX Designer is responsible for enhancing our customer -facing products and solutions within Wolters Kluwer's Health Language portfolio and will ... process, working with cross-functional teams to ensure a consistent and excellent user experience that is validated by customers + Lead /co- lead visioning… more
- IQVIA (Boston, MA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Highmark Health (Boston, MA)
- **Company :** enGen **Job Description :** **JOB SUMMARY** This job takes a lead role in the planning, design and architecture development for the IT infrastructure ... company. Act as a key stakeholder in infrastructure roadmap planning and execution. Lead in the design of IT architecture that fulfills team and business objectives.… more
- Under Armour, Inc. (Boston, MA)
- …SAP ERP project implementations or major cross functional projects is required + 5+ years experience acting as a manager, team lead , project lead , or some ... Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …is true to the best of my knowledge. **Job Description** The Procurement Lead provides regional category leadership and owns the development of the Category Strategy ... to support key business and GREFP objectives. The Procurement Lead is strategic in nature and will focus on...development of a frictionless, rapid, and effective day-to-day buying experience within the category taking into account business needs… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving ... roadblocks. + Monitor the conditions for team to successfully employ experience methods throughout process of problem identification, solutioning and concept… more