- Daiichi Sankyo, Inc. (Boston, MA)
- …purpose of this role is to serve as a field-based product access specialist that provides appropriate reimbursement support to HCPs to help facilitate patient access ... and appeals Partner with DSI oncology field staff to ensure aligned customer approach. Proactively communicate contract and formulary status relevant to each… more
- Creative Financial Staffing (Boston, MA)
- …team on special projects Preferred Qualifications for the Information Technology Support Specialist : 1+ years' experience providing IT network, hardware and ... Information Technology Support Specialist - hybrid work schedule - downtown BostonAbout...join a busy team. Employees here enjoy collaboration and customer focus. The company has a reputation for giving… more
- Rose International (Marlborough, MA)
- …as well as applies necessary postage.Provides copier maintenance and/or repair of customer site equipment.May also perform bindery, QC and final check, housekeeping, ... employees performing this function are considered to be Senior On-Site Services Specialist .This position reports directly to the Site Manager, Site Supervisor, or… more
- Sunbelt Rentals, Inc. (Boston, MA)
- …& equipmentKnowledge/Skills/Abilities you may rely on:* Previous equipment rental industry experience * Strong customer service & telephone skills* Solid computer ... Join Our Team!Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we… more
- Fidelity TalentSource LLC (Boston, MA)
- …1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience Skills and knowledge: Ability to analyze and resolve complex ... to work in Boston, MA! The Role This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments (City, State)… more
- Capgemini Government Solutions (Boston, MA)
- …Security Clearance ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist Proven experience in delivering high value solutions ... score of 8/10) with a minimum of five (5) years of direct experience with ServiceNow platform strategy, design, and operational execution ServiceNow Certified System… more
- Ford Motor Company (Boston, MA)
- …*Conduct ongoing OneCX analysis and identify dealer opportunities for improvement. *Lead the Customer Experience Specialist and dealers to develop Action ... ongoing OneCX analysis and identify dealer opportunities for improvement Lead the Customer Experience Specialist and dealers to develop Action Plans for… more
- Pegasystems (Boston, MA)
- …relevant, and empathic customer interactions to create an optimal customer experience balancing customers' ever-changing needs against desired business ... Principal Specialist Solutions Consultant - 1:1 Customer ...channels through a centralized decision engine drives a unified customer experience one interaction at a time,… more
- Validity (Boston, MA)
- …and implemented correctly. Discover, analyze, and give feedback on gaps in the customer experience and work cross-functionally with other teams to address such ... the Role Onboarding Specialists at Validity are enthusiastic problem solvers! The Customer Onboarding Specialist loves to troubleshoot client problems, as well… more
- Microsoft Corporation (Boston, MA)
- …customers to articulate and achieve their business goals. The primary focus of the Customer Business Outcome Specialist will play a key role in executing and ... customers' maturity level, and model the scenarios of financial impact. As a Customer Business Outcomes Specialist , you will execute Solution Assessments that… more
- Eastern Bank (Lynn, MA)
- (I & II): This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently ... :** (I) + Associate's Degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center… more
- Eastern Bank (Lynn, MA)
- …some flexibility** This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and ... :** (I) + Associate's Degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center… more
- Randstad US (Somerville, MA)
- customer service specialist - receptionist. + somerville , massachusetts + posted 6 days ago **job details** summary + $21 - $22 per hour + temp to perm + ... office and administrative support occupations + referenceAB_4599653 job details The Service Specialist meets and greets visitors and guests at the reception desk at… more
- SAP (Burlington, MA)
- …contributions, and a variety of benefit options for you to choose from. Specialist Customer Success Partners (S-CSPs) have overall responsibility for the daily ... growth and protection. The S-CSP SPM role is a specialist role within the Sales Performance Management (SPM) domain....value to customers **Basic Qualifications:** + 5 years of experience managing complex customer engagements or other… more
- SAP (Burlington, MA)
- …specifically for candidates early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with customers to ... journey with our solutions. The S-CSM works to increase customer satisfaction, retention, renewals, references and upsells for Cloud... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial part ... in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our Fraud Customer… more
- Lumen (Boston, MA)
- …and other teams to correct invoices, and/or collect payments and improve the customer experience . This position will require both written and verbal ... future. **The Role** Acts as the principal billing care specialist for our customer base. Analyzes and...tickets and other reports as requested. + Perfect the customer experience by providing excellent service on… more
- Robert Half Office Team (Canton, MA)
- Description We are searching for a methodical and customer -focused Customer Service Specialist in Canton, Massachusetts, United States. In this role, you ... satisfaction. Requirements * Proficiency in computer programs relevant to customer service and support * Experience in...relevant to customer service and support * Experience in answering inbound calls in a professional and… more
- Robert Half Finance & Accounting (Burlington, MA)
- Description Robert Half in Burlington is working with a local technology company seeking a Customer Operations Specialist to join its team. This is an exciting, ... client is looking for a candidate with at least 2 years of customer support experience , exposure to order processing, and above average software skills. A degree… more
- State of Massachusetts (Malden, MA)
- …higher levels consistent with this job description and Trial Court policies. *Case Specialist I Duties*: * Provides customer service to attorneys, litigants, law ... processing activities. * Performs related duties as required. *Case Specialist II Additional Duties*: * Provides customer ...school or its equivalent. * Some general clerical or customer service experience . * Ability and … more
