- Tripleseat (Concord, MA)
- …fostering a collaborative, innovative work environment that encourages growth and development. The Customer Support Specialist at Tripleseat plays a critical ... phone calls, & Zoom) to provide timely and effective support . + Ensure the timely resolution of customer... support . + Ensure the timely resolution of customer issues while maintaining a professional and positive demeanor.… more
- Eastern Bank (Lynn, MA)
- …serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on ... Serves as bank's first line of response on inbound customer telephone calls regarding all types of existing accounts...Is able to handle a diverse array of complex customer situations with minimal supervisory assistance by making sound… more
- GovCIO (Boston, MA)
- …referral to this job (https://careers-govcio.icims.com/jobs/4723/ customer - support -professional-%28it- specialist ... **Overview** GovCIO is currently hiring for a Customer Support Professional to provide outstanding desk-side support , regularly scheduled backups, network… more
- HomeSafe Alliance (Boston, MA)
- …every move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact ... various shifts to include weekend support .** **Responsibilities:** As a Customer Care Specialist , you will be responsible for all shipment activities in your… more
- Verint Systems, Inc. (Boston, MA)
- …of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality ... to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter...members + Create and deliver summary presentations on key customer 's support history + Conduct periodic sessions… more
- Jabra (Lowell, MA)
- …for life's new rhythm. As part of the Product Support Team, the Support Specialist will deliver customer -focused technical support for products ... via phone, email and chat. The Support Specialist works in an environment of...+ To document all customer contact information, customer requests, and support issues in ticketing… more
- Merck (Boston, MA)
- **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... reside in Texas or New Mexico.** **Job Description:** The Customer Success Specialist will be the lead...support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor… more
- Wilson Language Training (Boston, MA)
- Customer Success Specialist **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... Our company is growing and looking to hire a Customer Success Specialist (CSS) to join our...and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Boston University (Boston, MA)
- Join BU's AV/IT services & support group, Learning & Event Technology Services (LETS), and work with us on a vibrant, dynamic campus that is shaping the future of ... We are looking for a Learning & Event Technology Specialist with a focus on AV repair and maintenance...of new systems. Other staff in the group also support meetings, events and the teaching and learning mission… more
- Reynolds & Reynolds (Boston, MA)
- … Success Specialist you will be responsible for providing high level customer support to approximately 50- 70 automotive dealerships in a defined area. ... Entry Level Customer Success Specialist Boston, MA Full-Time...a consultant, you will be responsible for providing excellent support for our products and ensuring that our customers… more
- Middlesex Savings (Westborough, MA)
- …for the Bank's Tier two systems and applications. The System Support Specialist III will use their excellent customer service skills, institutional knowledge ... **Overview** The System Support Specialist III's role is to...+ Excellent verbal and written communication skills. + Excellent customer service skills. + Proven deductive logic, complex problem… more
- Wolters Kluwer (Waltham, MA)
- …the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support , Enterprise Support , Research & Analytics, ... high quality and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor within a multifunctional… more
- Tyton Partners (Boston, MA)
- …way to an entrepreneurial, expanding professional services firm. Business Development Support Specialist Tyton Partners is seeking a talented, team-oriented ... Business Development Support Specialist to join our Marketing and...and promotes and coordinates collaboration Nice-to-haves: + Proficiency with customer relationship management (CRM) software; ideally HubSpot + Experience… more
- J&J Family of Companies (Boston, MA)
- Lead Sales Support Specialist , Spine - 2406212893W **Description** Johnson & Johnson is seeking a Lead Sales Support Specialist to join our Orthopedics ... profoundly impact health for humanity. Learn more at https://www.jnj.com/. The Sales Support team has the responsibility to develop and deploy strategies that… more
- KBR (Cambridge, MA)
- Title: Technical Support Specialist Technical Support Specialist KBR, in support of the Volpe Center's Mission IT Support (MITS) Services ... new FMCSA work. We are seeking a Technical Support Specialist that demonstrates experience in the...preferred 5+ years of related experience. + Understanding of customer mission, strategic goals. + Experience working with business… more
- Robert Half Office Team (Danvers, MA)
- …The job function will include reviewing contracts for services, providing customer support , and handling various administrative tasks. Responsibilities: * ... offering a long term contract employment opportunity for a Customer Success Specialist in Danvers, Massachusetts. This...information or to address any queries * Provide top-tier customer support by resolving inquiries and addressing… more
- Philips (Cambridge, MA)
- …procedure types and use consultative education techniques to identify potential customer needs, support , and opportunities within assigned geographies, in ... skills to become of greater value to customers and maximize customer case support capability through proper planning and scheduling techniques. Maximize hospital… more
- Robert Half Finance & Accounting (Burlington, MA)
- …Our client is looking for a candidate with at least 2 years of customer support experience, exposure to order processing, and above average software skills. ... is working with a local technology company seeking a Customer Operations Specialist to join its team....inventory management role or similar * Proven skills in Customer Service and Customer Support … more
- ZOLL Medical Corporation (Chelmsford, MA)
- …suffering from serious cardiopulmonary and respiratory conditions.Job SummaryThe Senior End User Services Specialist is a key member of the End User Services team in ... the ZOLL Global IT Technology Services organization. The Senior End User Services Specialist has a passion for technology, is highly professional, and is committed… more
- Antech Diagnostics (Londonderry, NH)
- …job-related skills, experience, education, training and budget. **Job Purpose/Overview** The Field Support Specialist (FSS) role supports field sales activity by ... and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and… more