- Cleo (Boston, MA)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Sunrun (Boston, MA)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- Wells Fargo (Boston, MA)
- …this role:** Wells Fargo is seeking an experienced Payments Software Development Manager to lead the engineering team behind our state-of-the-art Wires platform, ... moves billions of dollars every day. As a senior manager , you will oversee the design, development, delivery of...Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to… more
- Wolters Kluwer (Waltham, MA)
- …quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The **Customer Success Manager - National Accounts** plays a lead role in managing and driving ... and utilization efforts and serve as part of an escalation path for project plan related issues or questions....and review implementation project plan, including risk identification and escalation . + Report on progress and effectiveness of plans… more
- ManpowerGroup (Boston, MA)
- …one of the largest pharmaceutical companies in USA is looking for a Project Manager - NGS which is complete remote. **Job Title:** Project Manager **Duration:** ... plus + Alliance/partnership experience is a plus **Job Description** + Project Manager , **Oncology Sequencing & Target Discovery Data, AI & Genome Sciences (DAGS)**… more
- Hologic (Marlborough, MA)
- Senior IT Project Manager Marlborough, MA, United States We are looking for a positive and dynamic **Senior IT Project Manager ** that will be accountable for the ... maintenance of associated artifacts from beginning to end. Senior IT Project Manager will promote collaboration between IT and Business Stakeholders, manage project… more
- Harvard University (Cambridge, MA)
- …Location:USA - MA - Boston Business Title:Operations Manager , Information Technology, Executive EducationSub-Unit: Salary Grade ... Work with Harvard Business School Information Technology (HBS IT) for completion and escalation of operational support issues + Serve as the principal point of… more
- Ensono (Boston, MA)
- …the project. Has experience with budgeting and forecasting process. **Communication/ Escalation :** Efficiently and accurately conveys information between clients and ... determines who needs to be consulted/updated and whether the issue requires escalation . Implements process steps for bringing appropriate project issues to the… more
- American Tower (Woburn, MA)
- **The Team** We are seeking a Market Manager , Services to join American Tower's growing services business. You will execute and deliver our turnkey services offering ... vendor deployment meetings, establish team goals, act as the escalation path for issue resolution within your area, and...at the operational area level. + As a Market Manager Services, you are responsible for the recruitment, performance… more
- American Tower (Woburn, MA)
- **The Team** We are seeking a Senior Manager , Real Estate Management to join American Tower's US Tower division's Property Management organization. The organization ... assigned group of assets and serve as the primary escalation point for property managers who interface with internal...of resolutions on future matters. + As the Senior Manager , you are responsible for the recruitment, performance management,… more
- Johnson Controls (Lynnfield, MA)
- …recovery plans when required. Resolves disputes with minimal need for escalation . Negotiates, prepares and issues subcontracts. Ensures project document controls are ... understand expectations of the project. Coordinates with the CMS and HVAC Installation Manager , Systems Team Leader and / or Branch Mechanical Project Team Leader… more
- System One (Boston, MA)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 per ... customer complaints and facilitate resolution and act as the escalation point for other + Handles all data recalls...and support with any service-related issues that result in escalation + Own large and specialty projects for the… more
- M&T Bank (Boston, MA)
- …including loss events and Key Risk Indicators (KRIs). Ensures the appropriate escalation of identified issues and the timely completion of remediation plans. ... and Corporate Compliance. + Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance… more
- Beth Israel Lahey Health (Boston, MA)
- …of four managers covering different geographic areas across BILH. This Manager , Infection Prevention oversees Infection Prevention & Control operations and personnel ... the Executive Director or Director, Infection Prevention, the IP Manager has direct responsibility for supervision of IP Supervisors...IP Managers will serve as the first point of escalation for facility IPs without IP supervisors. The IP… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …cardiopulmonary and respiratory conditions. Job Type Remote Job Summary The Technical Manager , Identity and Access Management (IAM), is responsible for leading the ... and aligned with the company's overall security strategy. The Technical Manager will collaborate with IAM engineers, security architects, and cross-functional teams… more
- Lumen (Boston, MA)
- …growth, retention, and overall customer satisfaction. Serves as the conduit and escalation point for exception problem management of customer troubles and issues in ... understand and implement sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order details… more
- Citigroup (Boston, MA)
- …and tactical projects including business requirements, project management, coordination and escalation , and quality assurance testing review. + Responsible for the ... evaluating and sharing information as appropriate, and determining issues requiring escalation + Ability to work independently, often on multiple assignments… more
- TD Bank (Boston, MA)
- …Insights, & Artificial Intelligence **Job Description:** **Job Description:** The Senior Manager , Advanced Analytics leads a specialized team of data professionals ... We are seeking a highly skilled Senior Data Science Manager in our Financial Crime Risk Modeling & Advanced...matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with… more
- Amazon (Boston, MA)
- …be curious, and earn trust. Come build the future as a Technical Program Manager III at Amazon, where you will be inspired working alongside best-in-class inventors ... and you will be eligible for Amazon Technical Program Manager III positions that are based on your preferred...As a Senior TPM, you will navigate bottlenecks, provide escalation man-agement, make strategic tradeoffs, and balance business needs… more
- Cleo (Boston, MA)
- **Technical Solutions Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our ... and we have experienced tremendous growth over recent years. The Technical Solutions Manager will be the client's primary point of contact and accountable for the… more