- Boston Public Schools (Boston, MA)
- …confirmed until the position is vacated. REPORTS TO: Chief of Staff POSITION OVERVIEW: The Problem Resolution System Response Director will direct and ... collaboration with the Division of Schools Improve the data systems for tracking PRS complaints and make sure the...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- Boston Public Schools (Boston, MA)
- Reports To: Problem Resolution System Response Director ACADEMIC/NON-ACADEMIC: Non-Academic POSITION OVERVIEW: The Problem Resolution System ... Engage in continual learning to understand BPS services and systems relevant to PRS complaints Identify, develop, and provide...Email Your Name Your Email Send me a copy Problem Resolution System Response… more
- State of Massachusetts (Everett, MA)
- …are responsible for implementing complaint management procedures through the Department's Problem Resolution System and providing technical assistance ... to work as an Educational Specialist C on the Problem Resolution Team in the Everett office....issues and concerns, and guide them to avenues of resolution including into the PRS system as… more
- Marriott (Boston, MA)
- …to meet current and future critical property system needs in terms of problem management. The function of Priority Incident Response is 24x7x365 in nature ... N **Position Type** Management **JOB SUMMARY** As part of the Priority Incident Response team, this a critical role drives effective operational restoration in an L3… more
- Baylor Scott & White Health (Boston, MA)
- …**KEY RESPONSIBLITIES** + Conduct security investigations and lead security incident response in cross-functional environment and drive incident resolution + ... **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead cyber...and stakeholders. **KEY SUCCESS FACTORS** + More advanced leadership, problem solving, team building, and judgment-making skills. + Skilled… more
- Advocates (Lowell, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... and maintain a thorough knowledge of managed care and health insurance systems ; provide other clinicians with managed care information and resources pertinent to… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Ryder System (Boston, MA)
- …for managing customer expectations, ensuring process adherence, providing quick timely response to user requests for operational or technology improvements, and act ... relationships with key individuals at the account and their client Oversees the system applications in an assigned area to ensure optimum performance. Ensures the… more
- Ryder System (Boston, MA)
- …the areas of response , throughput, and availability + Remedy incident ticket problem resolution + Participate in 24x7 on-call rotation + Implement network ... incidents + Network upgrades, and routine hardware configuration + Daily maintenance and problem resolution on the LAN/WAN environment + Participate in 24x7… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Amazon (Boston, MA)
- Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? ... and site-level maintenance teams to maximize the performance of advanced robotics systems . You will develop deep technical and functional subject matter expertise… more
- Public Partnerships LLC (Boston, MA)
- …Tracking:** + Develop, implement, and monitor key CTO metrics, such as system uptime, incident resolution time, development velocity, and customer satisfaction ... all relevant parties. **Key CTO Metrics to Drive:** + ** System Uptime and Reliability** : + Target: Achieve and...Target: Achieve and maintain 99.99% uptime for all critical systems , with a focus on proactive maintenance and rapid… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and mobile devices. This individual also supports all standard operating systems , software applications, and vendor devices. The position requires an attitude ... find answers from documented solutions and research technical issues to resolution is critical. **Job Description:** **Essential responsibilities including but not… more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- MIT Lincoln Laboratory (Lexington, MA)
- …user community as well as external vendors to maintain communications related to problem resolution , systems upgrades, services and product research + ... detecting cyber threats, reviews and triages security alerts, and other suspicious system or network activity. The Threat Assessment Team is actively involved with… more