- Cengage Group (Boston, MA)
- …number in renewal areas assigned (CTE, AP). + Collaborate with the sales team, customer success team, and other partners to ensure a seamless renewal ... in business, sales, or a related field (preferred). + Confirmed experience in customer -facing roles, such as customer success , account management, or… more
- Windstream Communications (Boston, MA)
- …needed. + Other duties assigned by management. + You will report to a Manager, Customer Success **Do You Have?** + High level of comfort quickly and effectively ... satisfaction to or past the level that enables renewal activity each month, and partner with the retention...**Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management… more
- Wolters Kluwer (Boston, MA)
- …times, fees, and renewal data + Delegates research functions to Customer Success Associates with appropriate oversight + Communicates directly with ... can be located anywhere in the US** The Senior Customer Success Associate (Enterprise Client Team) leads...oral and written correspondence + Partners with the Knowledge Specialist Team to centralize research stemming from team work… more
- Ensono (Boston, MA)
- …identify and leverage company-wide resources to address client satisfaction, growth, renewal , risk, or opportunity. This role is responsible for developing ... from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is an individual… more
- Upstone Materials (Chelmsford, MA)
- …a team where being your authentic self is respected, encouraged, and vital to our success . At Colas Rail you'll be at home. You'll be welcomed into an inclusive team ... documentation, consistent with national standards and processes. To administer non- specialist project information systems. To provide a comprehensive sourcing… more