• Sr . Customer Experience

    Amazon (Boston, MA)
    …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
    Amazon (11/16/24)
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  • Sr TiPM, CX -Support

    Amazon (Boston, MA)
    …in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing ... customer orders. In this role on the MSP CX team, you will work directly with operations leaders...used to drive multi-million dollar businesses and reporting to senior leadership * Experience developing and executing/delivering… more
    Amazon (10/02/24)
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  • Sr . Ops Engineer, Deployment & Ramp, MSP…

    Amazon (Westborough, MA)
    …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
    Amazon (12/19/24)
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  • Dir Customer Experience

    Lumen (Boston, MA)
    Experience will play a pivotal role in shaping and executing the customer experience ( CX ) strategy for large enterprise and large pursuit prospects. ... across all touchpoints. This role reports to the Senior Director of Customer Experience ..... **The Main Responsibilities** + Develop and implement comprehensive CX program strategies that align with the company's overall… more
    Lumen (12/19/24)
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  • Sr . Customer Success Manager…

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr .... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
    Verint Systems, Inc. (12/21/24)
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  • Sr . Analyst, Software License Management

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Software License Management Analyst will provide support for the CCaaS Business… more
    Verint Systems, Inc. (12/20/24)
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  • Sr . Solution Architect, Finance Oracle…

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect is a digital enabler and technical individual contributor with… more
    Verint Systems, Inc. (12/04/24)
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  • Sr . Architect, Informatica

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Architect, Informatica role is a pivotal position that involves the creation… more
    Verint Systems, Inc. (10/15/24)
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  • Sr . Engineer, Software

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... cloud-based products and solutions and serves as a subject matter expertise for customer implementation and cloud platform support. The Senior Software Engineer… more
    Verint Systems, Inc. (11/23/24)
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  • Sr . Architect

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect is responsible for driving the technical roadmap and direction… more
    Verint Systems, Inc. (11/26/24)
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  • Internal Support Solutions Engineer Intern (Summer…

    Evolv Technology (Waltham, MA)
    …the reasons behind what we do. + Build meaningful professional relationships within the Customer Experience Operations ( CX Ops) team, the Technical Sales and ... culture of the team? You will be joining the Customer Experience Operations ( CX Ops)...comprised of 9 team members with a range of experience levels from entry, mid and senior .… more
    Evolv Technology (12/11/24)
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  • Sr . Engineer, Software

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com **Overview of Job Function:** Verint's Senior Software Engineer works with a global team of...Engineering or related field + 5 - 8 years experience in design and programming large scale applications through… more
    Verint Systems, Inc. (10/09/24)
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  • Sr . Engineer, Software

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Engineer, Software designs and develops key cloud-first, full-stack software products.… more
    Verint Systems, Inc. (09/28/24)
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  • Sr CI Engineer, MSP CX Support

    Amazon (Westborough, MA)
    …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
    Amazon (12/12/24)
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  • Senior Offensive Security Specialist

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Security team is seeking a highly skilled and motivated Sr . Offensive Security Specialist to join our team. Using...standards within the team **Minimum Requirements:** + 5+ years' experience in offensive security or related field + BS… more
    Verint Systems, Inc. (10/31/24)
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  • Account Executive Public Sector

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
    Verint Systems, Inc. (12/18/24)
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  • Account Executive (Northeast)

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing… more
    Verint Systems, Inc. (12/24/24)
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  • RVP, Sales

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... RVP, Sales is responsible to align objectives set by senior leadership; the company strategy and the annual business...Bachelor's degree, MBA or MA preferred or equivalent work experience . + 8 years of Sales Leadership experience more
    Verint Systems, Inc. (10/31/24)
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  • Director, Benefits

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... data, identifying trends, preparing recommendations with impact assessments for senior leadership, creating content for employee information sessions and… more
    Verint Systems, Inc. (12/20/24)
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  • GTM Strategy Director

    Verint Systems, Inc. (Boston, MA)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... solutions to our customers, prospects, and partners at the senior executive level, as well as to industry analysts...+ Bachelor's degree in marketing, technology, business, or equivalent experience + Minimum of 12+ years of overall … more
    Verint Systems, Inc. (12/24/24)
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