- Pearson (Concord, NH)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- Eversource Energy (Hooksett, NH)
- …performance and customer service \. **Essential Functions:** + Provides technical support for new and existing substations and substation equipment\. ... new equipment Acceptance Testing and Commissioning procedures\. Provides day\-to\-day substation technical support to operating areas\. + Accountable for the… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Concord, NH)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Concord, NH)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …talented, energetic, and innovative group, leading a team chartered to provide technical support services to the UKG customer base. Lead talented support ... + Lead and guide a team of highly engaged technical support individuals tasked with providing ...and/or HCM domain experience + Experience managing successful remote support teams + Excellent customer service… more
- Johnson Matthey (Concord, NH)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Concord, NH)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Concord, NH)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Concord, NH)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- Bosch (Londonderry, NH)
- …heating a power generation systems. **Job Description** This position requires an HVAC Technical Support technician that is customer focused with Heating ... maintain electronic support records of calls and emails + Review technical materials to verify correctness. Develop departmental technical documents and… more
- Verint Systems, Inc. (Concord, NH)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Rocket Software (Concord, NH)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Concord, NH)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Sutherland Global Services (Concord, NH)
- …including a personal trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing ... PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) + Technical support experience + Strong problem-diagnosis and problem-solving skills… more
- Highmark Health (Concord, NH)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Intermountain Health (Concord, NH)
- …area. The Senior level analyst works within a team and serves as the lead technical support for a system business or clinical domain. Within their team, they ... the data and operations of the business/clinical areas you support . Partner with Analytic leadership to ensure customer...and resourced. Provide a high level of expertise and customer service in order to delight business… more
- GovCIO (Concord, NH)
- **Overview** GovCIO is currently hiring for a Technical Writer to support customer technical documentation and policy writing efforts. This position will ... rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service...or business presentations in such meetings as business or customer needs require. + Selects or recommends use of… more
- Confluent (Concord, NH)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- BAE Systems (Nashua, NH)
- …Line Director and the FAST Labs Chief Technologist. The PLTD helps define technical strategies for competitive bids, customer engagement, and business models. ... secure the future through fearless innovatio_ n, fuels our curiosity and propels our technical teams to take on never been done before challenges. FAST Labs advances… more