- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive work environment....by the Team Leader Requirements Qualifications: A minimum of 2 years of Customer Service … more
- Insight Global (Chicago, IL)
- …an entry-level support position responsible for providing an amazing and memorable customer service experience with each direct interaction. This position ... resolutions on behalf of our customers. * Provide exceptional customer service to all our internal and...performed, and actions taken to final resolution. * Assist Tier 2 / 3 Team Members on support… more
- Canon USA & Affiliates (Chicago, IL)
- …for developing, executing, and maintaining a strategic plan for each Tier 1 and Tier 2 customer in their account list. + Ensure sales objectives are ... the territory and is supported by sales specialists (RBMs), customer service and customer applications....current Canon customers and developing new customers within competitive Tier 1 and Tier 2 … more
- Trane Technologies (Willowbrook, IL)
- …service contracts, sales and operational work flows, an eye for detail and superior customer service skills. + Must have a proven track record of leading, ... functions across the district such as management of the service agreement base, account management for smaller tier...contract performance analysis, renewal process and estimation of new service agreements. + Responsible for owning customer … more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2 , independent advertising agencies, and local media companies. ... sales targets. Identify key prospects and cultivate strong relationships with mid-market, tier 2 , independent advertising agencies and local media companies. … more
- Zurich NA (Schaumburg, IL)
- …+ Experience in hardware troubleshooting + Strong analytical skills + Excellent Customer service skills + Strong verbal and written communication skills ... but will also be tasked at providing guidance, direction, and documentation to the Level 2 ( tier two) team. The individual in this position will also be… more
- Pactiv Evergreen (Woodridge, IL)
- …of incidents and near misses, encourages a safety orientated culture throughout the facility + Lead Tier 2 , Tier 3 & Tier 4 meetings, ensuring standard ... for the operation of the facility including its financial results, customer delivery, safety, quality, equipment, inventory, labor, and productivity. They must… more
- Sinclair Broadcast Group (Chicago, IL)
- …selling to local Tier 3 dealerships is needed, and experience with regional Tier 2 associations is beneficial. Existing contacts within the auto industry are ... company capabilities + Collaborate with team members to ensure sales and service excellence for all owned accounts + Track revenue-generating activities within the… more
- Navistar, Inc. (Lisle, IL)
- …chat sessions or case system, including Tier 1 and Tier 2 support levels + Resolve customer concerns raised during installation, operation, maintenance ... development Minimum Requirements + Bachelor's degree + At least 8 years of customer service experience and technical product knowledge + At least 1 year of lead… more
- CoreSite (Chicago, IL)
- …outages. + Navigate and utilize a CMMS system. + Provide day-to-day exceptional customer service and support. + Maintain and complete regular facility and ... currently hiring for the Day Shift: 6:00 am - 2 :30 pm Tuesday through Saturday A Tier ...through resolution. + Perform and complete work orders and customer service tickets in a timely manner… more
- ITW (Frankfort, IL)
- …Commercial/Sales team. + Maintain multiple projects relevant to Engineering, Tooling, Customer Service and Manufacturing teams from project initiating through ... inventory and utilization pertaining to engineering change requests. + Maintain OEM/ Tier customer 's portals, including completion of capacity forms, packaging… more
- S&P Global (Chicago, IL)
- …+ Ability to manage projects independently when required **Additional Preferred Qualifications:** + Customer service experience from any field is a plus! + ... as a hosted software or a fully outsourced managed service . **Responsibilities and Impact:** The Associate Director will manage...Senior Professional (EEO Job Group), BSMGMT202.1 - Middle Professional Tier I (EEO Job Group), BSMGMT202. 2 -… more
- CoreSite (Chicago, IL)
- …operations, first-responder, fire watch, safety, trouble shooting, causality response, and customer service . CoreSite's Data Center Technicians gain working ... currently hiring for the swing shift: Sunday through Thursday 2 :00 PM - 10:30 PM A Tier ...or greater + 1+ years of experience in either customer service or security industry + Experience… more
- Reyes Holdings (Rosemont, IL)
- …contact centers + Responsible for troubleshooting and processing security operational tickets received from Tier 1 and Tier 2 support personnel as well as ... levels + Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact + Categorize… more
- US Tech Solutions (Oak Brook, IL)
- …cabling, etc.) supplied by multiple vendors into a single unified network. Resolves Tier 2 localized high impact network problems. Escalates complex network ... connectivity issues to vendors or Tier 3 as required. Demonstrates a detailed knowledge of...arise. Good interpersonal skills and ability to provide excellent customer service . Strong communication skills and the… more
- Randstad US (Oak Brook, IL)
- …situations that arise. + Good interpersonal skills and ability to provide excellent customer service . + strong communication skills and the ability to interact ... and meet productivity standards. + Ability to effectively handle customer contacts and problem resolution. + Basic keyboarding skills...multiple vendors into a single unified network. + Resolves Tier 2 localized high impact network problems.… more
- Stantec (Chicago, IL)
- …Stantec.io is a unique digital team. We pride ourselves on being customer -obsessed and highly focused on Digital Engineering transformation. We apply predictive ... associated with cloud hosted services. + Proficiency in infrastructure, service , and application monitoring tools. + Exposure to Enterprise-level...incident management tickets in a timely manner ranging from Tier 1 through Tier 3 issues and… more
- Trinity Health (Berwyn, IL)
- …and desktop-based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with vendors to resolve Tier ... and accounts for interactions between technologies and applications across service lines, and develops integration, migration, and/or contingency plans. +… more
- CH Robinson (Chicago, IL)
- …your customer portfolio as part of an accelerated training track, ensuring service delivery aligns with customer commitments. As a brand ambassador, you'll ... order statuses and initiates corrective measures during exceptions + Leverage Navisphere 2 .0, with demonstrated ability to create customer and supplier logins… more
- JB Hunt Transport (Melrose Park, IL)
- …limited to, day shifts, night shifts and/or weekend shifts. Primary job functions are to provide tier 2 level service , float and cover work in the event of ... **Qualifications:** **Minimum Qualification:** + 18 years of age with 1- 2 years of relevant experience + Must posses a...(bump cap, footwear-steel toed shoes, gloves, safety vest) + Customer service skills + Experience in material… more