- HD Supply (Chicago, IL)
- **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail, written, and ... faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions. + Performs necessary follow-up to ensure… more
- HD Supply (Chicago, IL)
- **Job Summary** Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of ... catalogues. **Major Tasks, Responsibilities, and Key Accountabilities** + Responds to customer order and quotation requests received via the telephone, e-mail,… more
- The Chicago Lighthouse (Chicago, IL)
- … Center Supervisor is responsible for direct oversight of Call Center agents and for providing high quality customer service assistance when responding ... ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** 2 Year Degree… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education Level** High ... in-house trainings sessions, coaching, and performance sessions. **STATEMENT OF PURPOSE** : The Call Center Supervisor is responsible for direct oversight of a… more
- The Hartford (Naperville, IL)
- …to build value and The Hartford brand. QUALIFICATIONS: + A demonstrated background in customer service, call center , insurance, retail, restaurant or a ... team as we help shape the future. As a Customer Care Representative on the Group Benefits team, your...to ensure your success. This role will have a Hybrid work arrangement, with the expectation of working in… more
- Zurich NA (Schaumburg, IL)
- …adherence to schedules and make necessary adjustments to optimize productivity. + Analyze call center data and provide insights to identify opportunities for ... Customer Support Workforce Planner 114334 Zurich North America...accurate and up to date information. + Collaborate with call center managers to identify and address… more
- Robert Half Office Team (Rolling Meadows, IL)
- … service mindset to effectively manage workload. Requirements * Demonstrated expertise in Call Center Customer Service / Phone Ettiquette * Proficiency ... Service Representative for a contract-to-hire opportunity. This is a hybrid role in Rolling Meadows, IL. This role involves... customer service in the industry. High volume call or call center experience… more
- The Hartford (Naperville, IL)
- …to build value and The Hartford brand. QUALIFICATIONS: + A demonstrated background in customer service, call center , insurance, retail, restaurant or a ... team as we help shape the future. As a Customer Service Representative at The Hartford, your primary role...there may be a future expectation to follow our Hybrid Work Model of coming into the office as… more
- Transdev (Lombard, IL)
- …manuals, and documentation to ensure accuracy and relevance. + Assist in onboarding new call center hires, ensuring a smooth transition into their roles. + ... training programs. + Provide ongoing coaching and support to call center representatives to reinforce and sustain...Qualifications: + Proven experience in training, preferably in a customer service or contact center environment. +… more
- ChenMed (Chicago, IL)
- …presence. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- ChenMed (Chicago, IL)
- …presence. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: + Operating in a call center environment, receives inbound and makes outbound customer service calls ... minimum of 1 year of customer service experience required; in a call center or similar environment, a plus + Experience with web-based customer … more
- Paylocity (Schaumburg, IL)
- …lines of business, time zones, and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center performance ( ... Lake Mary, FL, Meridian, ID This position is considered hybrid with the requirement to be in office three...as a WFM subject matter expert analyzing data and customer trends to optimize workforce configuration and maximize capacity.… more
- Loyola University Chicago (Chicago, IL)
- …proactive updates to customers. Maintain call tracking accuracy. 3. Assign Service Center call tickets that cannot be resolved on the initial contact to ... Note: The current work modality within Information Technology Services is a hybrid work environment with on-campus and remote components. The remote component is… more
- Eaton Corporation (Glendale Heights, IL)
- …North American Sales division is currently seeking a Field Project Manager. This hybrid role will be strategically based in our Glendale Heights, IL Indianapolis, ... as heavy multitenant high rise, hospital, university, commercial construction, data center , utility, and industrial projects. They involve meticulously managing the… more
- US Bank (Chicago, IL)
- …need. Job postings in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for ... operational readiness. + Serves as a resource to aid Production Command Center analysts and management with issue escalation and resolution. + Proactively identifies… more
- The Hartford (Chicago, IL)
- …growth strategy and executes the plan. + As appropriate, re-direct requests to the Customer Solutions Center (CSC) and delegate follow-up to Client or Service ... Consultants (service matters not handled by Customer Service Center , ie, escalated billing, claim...+ Completes Booklet and Bill review. + Conducts Welcome Call Qualifications. Qualifications: + Minimum 2 years of Disability… more
- Huntington National Bank (Chicago, IL)
- …+ 2-5 years of merchant services sales experience, including in a call center environment + Exceptional communication and relationship-building skills. + ... annual sales. + Expertise in virtual sales in a call center environment. + Ability to multitask...a fast-paced environment. + Strong problem-solving skills and a customer -centric approach. + Participate in occasional team meetings. +… more
- The Hartford (Chicago, IL)
- …that matter most. And you can help us when you join our team. They're at the center of everything we do - and by joining us, you'll be on a team known throughout ... Partner with Voluntary Support Team for any voluntary activities + Conducts Welcome Call + Provide Plan Administration review to Employers including, but not limited… more
- The Clorox Company (Willowbrook, IL)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... to deliver projects and identifies potential improvements + Create consumer and customer facing specifications and processing standards + Lead risk assessment and… more
- Ensono (Chicago, IL)
- …point for mainframe hardware issues such as failed Tape Drives, offline devices, and Call Home. You will adjust weights on HMC for LPARS as required in support ... and zVSE in a complex, geographically dispersed multi data center environment. + Be able to support multiple client...HMC and support element. + Ability to lead new customer hardware migrations and current client hardware upgrades with… more