- Black Diamond Technologies (Chicago, IL)
- …world of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... will a strong desire to pursue a career in IT . Our Help Desk professionals...ensure maximum possible service availability and performance + Provides Level 1 and 2 support for incidents (problem/issues) or… more
- Proven IT (Tinley Park, IL)
- Help Desk Tier 3 Engineer Tinley...and ongoing technical maintenance and trouble-shooting support to Proven IT customers. This is an expert level ... Responsibilities + Tier III aids support to the Proven IT Tier II team of Engineers + Responds to...customer calls in ConnectWise. + Tier III uses advanced level logic and knowledge to solve complex system and… more
- DLA Piper (Chicago, IL)
- …time zone support group. Nights and Weekend initial calls will be routed through internal IT Help Desk for secondary referral to rotational weekend duty ... + Administrative responsibility for a segmented departmental operational (vs IT Help ) instance of ServiceNow in conjunction...group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and… more
- Sedgwick (Chicago, IL)
- …Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Auto Desk Appraiser **PRIMARY PURPOSE** **:** To evaluate and prepare estimates for auto ... document are intended to describe the general nature and level of work being performed by a colleague assigned...and respected organizations place their trust in us to help their employees regain health and productivity, guide their… more
- Xylem (Morton Grove, IL)
- …for and with the team. + Assist in the provisioning of end-user services, including help desk and technical support services. + Monitor the Service Desk ... for assigned locations within a region. Responsible for providing level 2 desk -side support services and remote...desk -side support services and remote assistance to solve IT end user issues to include any hardware, software… more
- ARCO (Downers Grove, IL)
- …within the IT space? Are you an individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve ... Acts as a point of escalation for other Support Desk team members and end users. Assist and mentor...practices. + Establishes clear communication and provides the highest level of support on problem incidents or new service… more
- TEKsystems (Oak Brook, IL)
- …Analyst will provide support for level 2 & 3 issues, escalated from the level 1 help desk . This will include executive support, project-based work, and ... (MAC) requests as they are submitted by the service desk tool. * Ensure that physical desktop connections, as...removal. * If necessary, liaise with third-party support and IT hardware vendors. * Conduct research on desktop products… more
- The Chicago Lighthouse (Chicago, IL)
- …Phone and time & attendance reports; + Maintain inventory database; + Log all help desk interactions; + Assist with Shortel logons and Configure VOIP Shortel ... ** IT Support Specialist** **Job Details** **Job Location** Chicago,...**Job Location** Chicago, IL **Position Type** Full Time **Education Level ** 2 Year Degree **Salary Range** $59,000.00 - $62,000.00… more
- Proven IT (Tinley Park, IL)
- …and communicates effectively with all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on ... and security appliance installation and support. This is an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an expert… more
- TEKsystems (Chicago, IL)
- …(MDM), profiles setup and app troubleshooting Experience working with Ticketing Systems Skills: Help desk , Active directory, Service desk , Windows 10, ... support, Ticketing system, Office 365, Exchange, Windows Top Skills Details: Help desk ,Active directory,Service desk ,Windows 10,Technical support,Ticketing… more
- TEKsystems (Itasca, IL)
- …tasks simultaneously. Skills: Erp, Erp system, Application support, Lead, supervisory skills, Support, Help desk support Experience Level : Expert Level ... is preferable: Projects, Procurement, Sales, Finance, Service & Maintenance, Warehouse Management * Help Desk and/or customer support experience. * 1-2 years of… more
- BMO Financial Group (Chicago, IL)
- …of infrastructure, applications (online and offline), and security, while meeting service level agreements. Provides the Help /Service Desk support, as ... capabilities is a must for this position. + Provide IT orientation and training to ALL new CM employees...Ability to coordinate CM End users' issues with various Level 3 Server / Network support groups and project… more
- Cornerstone onDemand (Chicago, IL)
- …to communicate effectively both within and outside of the organization at a high level . In addition to supporting the month end revenue accounting close, you will ... partner with other finance teams, sales, and deal desk as necessary to support on revenue transactions and...on deals that require finance approvals. + Identify and help implement process improvements to streamline and scale our… more
- DLA Piper (Chicago, IL)
- …achieve. Together. **Summary ** The Client Operations Lead is an advanced level Legal Biller with analytical and job priority sequencing responsibilities. This ... absences of designated regional managers or be a functional supplemental senior- level billing resources during absences, unplanned vacancies and/or during periods of… more
- Publicis Groupe (Chicago, IL)
- …accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate ... best practices, thought leadership, and innovation across all agencies, pitches, and innovative IT /AV ways of working. Rather than working for a single agency, our… more
- Ensono (Chicago, IL)
- …Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of ... IT systems while mentoring team members with client support....for the overseeing of incident queues to ensure service level service levels are met + Responsible for the… more
- United Airlines (Chicago, IL)
- …global, 24x7, audio visual (A/V) installation and support team. The A/V IT Manager has management accountability for the administration and operational support of ... tier 1 A/V and Microsoft Teams Room environment. Duties include 24X7 incident support of IT related issues that have a direct or indirect impact to the A/V systems.… more
- General Dynamics Information Technology (Chicago, IL)
- …**Job Family:** Cyber Engineering **Skills:** Cloud Applications,Cybersecurity,Data Center Support, Help Desk Services,Systems Engineering **Experience:** 5 + ... **Req ID:** RQ181535 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...Architects + Data Center support + Desktop support + Help Desk Technicians + Telecommunication Professionals +… more
- Loyola University Chicago (Chicago, IL)
- …IT support team members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software ... - At least two years of experience in a help desk or technical support environment required....to synthesize complex or diverse information at an enterprise level . Interpersonal: - Positive attitude and strong work ethic;… more