- Cognizant (Austin, TX)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Austin, TX)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- TEKsystems (Austin, TX)
- …Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst . Team is currently growing in size due to higher ... include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment +… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the ... Description We are seeking an experienced Service Desk Manager to lead our... support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve… more
- HCA Healthcare (Austin, TX)
- …Do you want to join an organization that invests in you as a(an) EHR Support Analyst II? At HCA Healthcare, you come first. HCA Healthcare has committed ... a difference. We are looking for a dedicated EHR Support Analyst II like you to be...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- Charles Schwab (Austin, TX)
- … support that cannot be resolved at first contact. We are seeking an **IT Service Support Analyst ** to provide level one support via phone ... as supporting the external Schwab client experience. **The National Service Desk (NSD),** as part of IO&C,...Provide incident status updates to management and end-users per service level guidelines + Support and maintain… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Xerox (Austin, TX)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Teradata (Austin, TX)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Austin, TX)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- AccentCare, Inc. (Austin, TX)
- …solutions for review by both technical teams and end users Responsibilities: The End User Support Analyst will provide support to end users in resolving ... Overview End User Support -IT Field Services Location: Austin, TXPosition: End User...Auto-pilot, + Networking (TCP/IP, WINS, DNS, DHCP) + ITIL Service Management through Service Now + Single… more