- City of New York (New York, NY)
- …is recruiting for two (2) Associate Benefits Opportunity Specialist I, to function as Customer Resolution Representative , who will: - Access all citywide ... or another support service center, conduct conferences and interviews for dispute resolution ; ensure Agency complies with State Decision After Fair Hearing (DAFH)… more
- South Jersey Industries (Union, NJ)
- …is not for immediate hire, rather it is for pipelining purposes for our Customer Service Representative training classes** A career in Customer Service ... providing customers with information on programs available for energy assistance. The Customer Service Representative performs the following: + Address … more
- Port Authority of New York and New Jersey (New York, NY)
- …CX strategy is integrated in project designs and operational plans. The Lead Customer Services Representative , reporting to the Manager of Service Delivery, ... **Description** About the Role The Aviation Customer Experience (CX) unit is responsible for developing the department's customer experience strategy, standards,… more
- Conduent (Newark, NJ)
- …individuality is noticed and valued every day. Description for Internal Candidates ** Customer Service Representative ** **Onsite in Newark, NJ** Hourly rate ... day of the week **Summary:** As a call center representative , you will be supporting our client's customers as...for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly… more
- WESCO (Dayton, NJ)
- As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem ... resolution . You will resolve mostly routine and some non-routine,...problems and communicates solution or requested information to the customer . You will analyze a customer 's service… more
- Sodexo (Rahway, NJ)
- **Role Overview** As a ** Customer Support & Operations Representative ** at **Sodexo** , you will provide exceptional service in a high-profile corporate ... inquiries and issues promptly, applying strong problem-solving skills for effective resolution . + Support planning and execution of campus events, ensuring smooth… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking an Information Representative to work in our Bronx location. This person will interact with… more
- US Foods (Perth Amboy, NJ)
- …Process incoming orders; receive, evaluate, and respond to written or telephoned customer inquiries in a timely manner. Work within established guidelines in order ... to achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements. Back up to Sales… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- IQVIA (Newark, NJ)
- **Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial solutions, IQVIA ... for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will provide payment… more
- Centene Corporation (New York, NY)
- …fresh perspective on workplace flexibility. **Position Purpose:** The Field Retention Representative is responsible for retaining current membership in an assigned ... metrics designed to achieve higher membership retention. The Field Retention Representative conducts telephonic and field outreach which includes assistance at… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative ! This is a highly visible, high-impact team responsible for every aspect of the consumer and business ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical… more
- Travelers Insurance Company (Manhattan, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- Hackensack Meridian Health (Neptune, NJ)
- …assist with questions, concerns or problems with a focus on first contact resolution , providing exceptional customer service, striving to anticipate and meet the ... and serve as a leader of positive change. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to...currently serving in a NYC agency as a permanent Customer Information Representative or who are currently… more
- Molina Healthcare (Manhattan, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Centers Plan for Healthy Living (Staten Island, NY)
- Claims Service Representative 75 Vanderbilt Ave, Staten Island, NY 10304, USA Req #811 Monday, December 2, 2024 Centers Plan for Healthy Living's goal is to create ... a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to...Warm transfer calls to other business units for further resolution of the callers issue while adhering to CPHLs… more
- City of New York (New York, NY)
- …or outbound customer communication resulting in revenue collected or discrepancy resolution . - Work with debtor to secure full payment, new payment agreement ... to instill public confidence and encourage compliance while providing exceptional customer service. The Customer Operations Division has oversight of… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more