- Michaels (Charleston, WV)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - S. CHARLESTON, WV Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Wilson Language Training (Charleston, WV)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Charleston, WV)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Under Armour, Inc. (Charleston, WV)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Trellix (Charleston, WV)
- … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
- Rocket Software (Charleston, WV)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Charleston, WV)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
- Trellix (Charleston, WV)
- **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Charleston, WV)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Charleston, WV)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer ... Qualifications** + * Bachelor's Degree or minimum, 3-5years of related experience * Customer service, problem solving and analytical skills * Verbal, written and… more
- General Motors (Charleston, WV)
- …**What You'll Do** GM Rewards Customer + Set up, monitor and report on customer experience via listening programs. + Monitor, report GM Rewards NPS and set ... for strategic prioritization of IT and Tech work needed to improve the customer experience , eliminate friction and do work for the customer . + Responsibility… more
- Lumen (Charleston, WV)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- J&J Family of Companies (Charleston, WV)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Walgreens (Charleston, WV)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Cross Lanes, WV)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Woodforest National Bank (Nitro, WV)
- …grow business deposits and loans through inside and outside business calling. * Enhance customer experience and the reputation of the Bank by warmly and ... employee-owned banks in the country! The Retail Assistant Branch Manager is responsible for aligning direction with the Retail...retail partners. * Embrace and leads a technology driven customer experience . * Lead, partner and execute… more
- Walgreens (Charleston, WV)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Guardian Life (Charleston, WV)
- …knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** ... While they say the customer should always be the main focus of...they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave of… more
- Trellix (Charleston, WV)
- …disruptive technology sectors (eg AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities for ... **_Job Title:_** Enterprise Account Manager - Northeast **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Fujifilm (Charleston, WV)
- …propositions for customers. The Sales Manager ultimately owns the total customer experience from beginning to end. **Key Responsibilities:** + Achieve ... business opportunities, you are responsible for ensuring a positive ongoing customer experience and identifying potential for upsell/cross-sell opportunities… more