- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- MUFG (Jersey City, NJ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + ** ServiceNow IT Service Management (ITSM) Developer, VP** + ** ... ServiceNow IT Asset Management (ITAM) Developer, VP** ** ServiceNow IT Service Management (ITSM) Developer** **Responsibilities:** + Serve as… more
- SMBC (Jersey City, NJ)
- …for Reporting and Dashboards * Knowledge of ITIL methodologies and processes. * Experience with ServiceNow IT Service Management , ServiceNow CMDB, ... in JavaScript HTML and ServiceNow development best practices. + Experience with ServiceNow IT Service Management , ServiceNow CMDB, ServiceNow … more
- MUFG (Jersey City, NJ)
- …automation, and alert management . + Monitor KPIs and SLAs to ensure service availability and improve overall IT operations efficiency. + **Documentation and ... of event management concepts, monitoring tools, and IT operations. + Hands-on experience with ServiceNow ...and IT operations. + Hands-on experience with ServiceNow Event Management module, including configuration and… more
- Grant Thornton (New York, NY)
- As a Cyber Strategy & Management Senior Associate - ServiceNow , you will get the opportunity to grow and contribute to our clients' business needs by applying a ... collaborate with Business Stakeholders to create innovative solutions leveraging ServiceNow 's Integrated Risk Management Solutions + Collaborate... Performance Analytics is a plus + Familiarity with IT Asset Management solutions is a plus… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- NBC Universal (Englewood Cliffs, NJ)
- …concepts, practices and procedures is required + 8+ years of experience working with IT Service Management solutions in an enterprise environment + 6+ ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- ServiceNow, Inc. (New York, NY)
- …customers, including; IT Transformation, Digital Products/Services, Platform as a Service , Enterprise Service Management , and the co-creation of ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...purpose to make the world work better for everyone. ServiceNow is seeking Enterprise Architects with Healthcare industry experience… more
- Kyndryl (New York, NY)
- …Skills:** + Expertise in ServiceNow ITSM, including incident, problem, change, and service request management . + Experience with ServiceNow CMDB and ... engagements for Digital Workplace technologies and platforms, focusing on IT Support Services, Service Desk modernization, and...asset management . + Proficiency in ServiceNow HR Service Delivery, including knowledge … more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (User Services Management ) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... client support. - Act as the main point of contact for university-related Service Desk issues, representing IT Administration's objectives and concerns to… more
- SMBC (White Plains, NY)
- … Management to develop the job potential and add value * Strong Service Management Knowledge * Demonstrated experience in strategic planning, data analysis ... of benefits to its employees. **Role Description** The VP, IT Resource Management Lead will report to...(reporting, identifying trends, mastering the WFM tools and capabilities ( ServiceNow ), capacity planning) to areas within the IT… more
- CUNY (Bronx, NY)
- …monitor and resolve tickets in the IT work order system (Track-It and ServiceNow ). Manage service requests. + Assist with the configuration of VDI (Virtual ... communities. **We deliver** by being accountable for the reliable, service -oriented, and transparent management of computing, data,...training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a… more
- Penguin Random House (New York, NY)
- We are seeking an IT Service Desk Analyst to join...* Incident Management : * Log all incidents, service requests, and inquiries in our ServiceNow ... operation of IT systems and equipment. The IT Service Desk Analyst serves as the...Continuous Improvement: * Identify recurring issues and escalate to IT management in an effort to prevent… more
- Cushman & Wakefield (New York, NY)
- …Description Summary** JOB DESCRIPTION Territory Manager REPORTS TO: Senior Manager, Service Management & Delivery, North America CLASSIFICATION: Exempt POSITION ... **Job Description** Site Services Territory Manager REPORTS TO: Senior Manager, Service Management & Delivery, North America CLASSIFICATION: Exempt **POSITION… more
- Capgemini (New York, NY)
- …ability SMG ( Service Management Governance) and ESM (Enterprise Service Management ) . 10 Years of ServiceNow Experience in SMG and ESM areas . Any ... to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with… more
- Robert Half Technology (New York, NY)
- …executives and assistants are fostered. * Manage and resolve tickets using the group service management tool, ServiceNow . * Provide support and advanced ... Description We are in the process of adding an IT Support Lead to our team based in New...Solid understanding of Computer Hardware * Experience in Configuration Management * Proven track record in Deployments Technology Doesn't… more
- Federal Reserve Bank (New York, NY)
- …+ Excellent documentation of security attestation and recertification procedures. + Experience with IT audits, ServiceNow , and Jira a plus. + Nice to have ... for all technology support services across the Bank. Coordinate with National IT on matters of shared infrastructure, system processes and end-user technologies… more
- SMBC (Jersey City, NJ)
- …criteria and testing standards. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... data extraction. + Submit Change Requests (CRs) and Single Approver Changes (SACs) in ServiceNow platform as per the SMBC/JRIA Change Management Process. + Work… more
- SMBC (Jersey City, NJ)
- …Change Management Process. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... portfolio of benefits to its employees. **Role Description** We are seeking a Deposit IT Application Support / Business Analyst to focus on the business analysis and… more