- Trinity Health (Ann Arbor, MI)
- …patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of ... to patients concerning regulatory requirements. Provides estimated costs and patient responsibility, facilitating collection of co-pay, deductible and private pay… more
- Trinity Health (Ann Arbor, MI)
- …PURPOSE Representatives provide customer support to client callers and assist Client Service Specialists in maintaining service excellence. Respond to client ... 1. Answer client phone calls and assist clients with inquiries test information and patient results. May refer complex issues to the appropriate Client Service … more
- R1 RCM (Novi, MI)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients ... prior to hire. **Here's what you can expect working in Patient Registration (Customer Service ):** + Working on computers and answering phones to intake… more
- McLaren Health Care (Livonia, MI)
- …position, travel to or between clinics is required. Under general direction, the Patient Access Representative I is responsible for completing tasks associated ... verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to...High School Diploma or GED + Minimum 6-month of Patient Access, Medical Billing or Customer Service … more
- McLaren Health Care (Clarkston, MI)
- **Position Summary** : Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. ... verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to...High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service … more
- Trinity Health (Livonia, MI)
- **Employment Type:** Full time **Shift:** Rotating Shift **Description:** Provides patient focused customer service . Performs outpatient & / or inpatient ... registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare… more
- Trinity Health (Ann Arbor, MI)
- **Employment Type:** Full time **Shift:** Evening Shift **Description:** Purpose Provides patient focused customer service . Performs outpatient & / or inpatient ... of PAR I Entry level position: Minimum one (1) year customer service experience. Patient Access experience preferred. Additional preferred qualifications:… more
- McLaren Health Care (Clarkston, MI)
- **Position Summary:** Under the direction of the Patient Access Registration Front Line leadership team, the Patient Access Registrar is accountable to ensure a ... policy. 6. Estimates and collects copays, deductibles, and other patient financial obligations 7. Manage all responsibilities within Compliance guidelines… more
- Trinity Health (Ann Arbor, MI)
- …year of hire. Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. **Additional Qualifications (nice to ... improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. **Process Focus:**… more
- VCA Animal Hospitals (Farmington Hills, MI)
- We are seeking an experienced Client Service Representative to join our team. At VCA Farmington Hills, we take client and patient care very seriously. With ... place for you! Why We Need You As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's… more
- Henry Ford Health System (Wyandotte, MI)
- …Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business ... Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and… more
- TEKsystems (Plymouth, MI)
- ⭐ Customer Service Representative - Healthcare Call Center (On‑Site) Plymouth, MI | $21/hr | Full‑time | Contract-to-Hire Training Provided * Career Growth * ... About the Role We are seeking a high‑performing Customer Service Representative to join a fast‑paced healthcare...center environment. In this role, you will handle inbound patient and provider calls, support prior authorization inquiries, and… more
- Trinity Health (Livonia, MI)
- …records by Certified Mail. Unpacks and stocks supply orders that arrive to the Patient Business Service Center, keeps inventory on a routine basis regarding ... within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. Serves as part of a team of correspondence… more
- McLaren Health Care (Southfield, MI)
- …outpatient procedures. Assures patients are financially cleared prior to date of service . Provides direction and troubleshoots to find solutions for complex problems ... and provides direction in financial clearance the absence of the Patient Access leader. + Facilitates Financial Clearance department discussions and provides… more
- Fresenius Medical Center (Ypsilanti, MI)
- …home patient packing slips/invoices + Inventory for Patients + Assists patient with supply management and contacting customer service **PHYSICAL DEMANDS AND ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all… more
- Corewell Health (Dearborn, MI)
- … feedback and grievance process: + Receive complaints and grievances from the patient or patient 's representative and/or referred from staff/physicians + ... by helping patient relations colleagues with letter disbursement + Patient Rights Advocate: Supports service recovery for non-clinical concerns through… more
- Fresenius Medical Center (Romulus, MI)
- …Files home patient packing slips/invoices Inventory for Patients + Assists patient with supply management and contacting customer service **Fresenius Medical ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Ypsilanti, MI)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Fresenius Medical Center (Dearborn, MI)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- Henry Ford Health System (Wyandotte, MI)
- …Overview: Join the Emergency Department team at Henry Ford Hospital as a Patient Registration Representative , where you'll play a vital role in supporting ... patients and visitors. Following standard operating procedures, you'll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and… more