- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... services to fulfill the vision of hub that channels voice of customer that enable business teams...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Bellevue, WA)
- … Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager , you will own and contribute to studies that measure Amazon's ... to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex...that impact Amazon customers. A day in the life Voice of Shipper team is the single-threaded owner to… more
- Amazon (Seattle, WA)
- …quality, and scaling metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5. Identify trends and themes in ... issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes...related field - * Experience in process redesign utilizing voice of the customer Amazon is committed… more
- Amazon (Seattle, WA)
- …Team is looking for an enthusiastic, experienced, and collaborative Design Program Manager to join our studio. The Amazon Customer Service UX Studio powers ... customer -obsessed company in the world. As a Design Program Manager , you will be responsible for... Service UX Studio, composed of UX research, design, voice design, and writing. Together, we own the Amazon… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Amazon (Seattle, WA)
- …AWS Marketing Customer Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our search marketing keyword ... program . In this role, you will own paid search...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- …to educate customers about what is possible with AWS Cloud. We are seeking a Customer Reference Manager to help us tell AWS's most important and interesting ... working with Global Services offerings. As the Global Services Customer Reference Manager , you will be responsible...and content. The ideal candidate will have experience executing customer reference content, program management skills, and… more
- Amazon (Seattle, WA)
- …convenient and personalized human-centric design and expression. We serve as the trusted voice of AWS customer and operate with a commitment to understand ... delight, and cohesion across all marketing channels. As a Manager , Product Management - Technical, you will own and...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (Seattle, WA)
- …with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the ... operational and financial results. The ABCS Sr. Program Manager - Operations, is a core...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Amazon (Bellevue, WA)
- …for Infrastructure, Cost, and Efficiency team is looking for a Principal Technical Program Manager to help revolutionize the way we use AWS infrastructure ... use of cloud infrastructure for AI/ML systems? Are you customer -obsessed and interested in driving cloud infrastructure scaling across...for customers. Alexa is shaping the future of AI voice based personal assistants, and we need your help… more
- Amazon (Seattle, WA)
- …to help communities save time and money. We're seeking an experienced Sr. Technical Program Manager to lead key initiatives for Alexa Smart Properties. This is ... from the comfort of their rooms, using just their voice . You may use voice immersive experiences...optimal solutions that meet high standards and exceed enterprise customer expectations. Strong communication skills and the ability to… more
- Amazon (Seattle, WA)
- …we remain the most customer -obsessed company in the world. As a Design Program Manager , you will be responsible for driving and scaling research by creating ... is looking for an enthusiastic, experienced, and collaborative Design Program Manager to focus on research operations...The UX Operations team is a group of Design Program Managers. We're part of the Customer … more
- Amazon (Seattle, WA)
- …within ambiguous situations - +3 years of experience as a translator, editor, project manager , program manager or similar role with translation agencies, ... looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally...globally. Join us as we take the Amazon Music voice and brand to every edge of the map!… more
- Amazon (Seattle, WA)
- …shaping the future of Government Technology by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...ambiguous and changing environment. You will serve as the customer 's cloud journey coach and be the voice… more
- Amazon (Seattle, WA)
- …destination for design talent. We are seeking a talented, creative, and experienced Sr. Program Manager of Communications to join our exciting team working to ... best home for design and creative professionals on the planet. As a Sr. Program Manager for Communications, you will own the outreach and communications strategy… more
- Amazon (Bellevue, WA)
- …Leverage data and customer insights to identify opportunities and act as the voice of the customer to propose communications that improve the Ring ... Description The Ring team is seeking a talented Product Manager to drive retention communication strategies and be a...Stay up-to-date on industry trends and best practices in customer retention to continuously improve Ring's approach. A day… more
- Amazon (Seattle, WA)
- Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that ... mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of...team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX… more