- One Medical (Renton, WA)
- …event and as part of routine primary care services. Reporting to the Manager , Tele-Assist Operations, Field Care Coordinators go into patients' homes to facilitate ... least 1 year of experience working in home-based healthcare services or senior living care settings or Emergency Medical Technician (EMT) experience; Certified… more
- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... to improve the customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data and metrics to determine… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... will be responsible for driving a high-visibility program of reducing customer service contacts that...science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Bellevue, WA)
- …planning will help this individual work more effectively. Key job responsibilities As a Senior Program Manager leading working within the CX Strategy, ... -centric company? Then come soar with Amazon Air! AIR Customer Experience Strategy, Insight and Program team's...are looking for a highly skilled and motivated Sr. Program Manager , CX Strategy, Insight and … more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- Description The AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program ... discussions between requestor(s), development team(s) that would be affected, and the product manager for that area, if one exists to simplify and distill complex… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... projects from conception to completion. We are seeking a Senior Program Manager to effectively...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Seattle, WA)
- …Kindle Content and Physical Books team is looking for a passionate and visionary Senior Product Manager who loves to innovate and create world-class customer ... and read books across our business. As the WW Senior Product Manager for product damage and...design metrics / KPIs, propose tenets, list our current customer gaps with central teams and design future roadmap… more
- Amazon (Bellevue, WA)
- Description ob Description: Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own ... projects from conception to completion. We are seeking a ( Senior ) Program Manager who will...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Amazon (Bellevue, WA)
- …an impact, then you have found the right role at the right time. As the Senior Program Manager for pricing, you will be responsible for the profitability ... Inbound to understand their cost and pricing needs. This Senior Program Manager will scope...growth, speed, and profitability of the inbound business. Our customer is the shipper who utilizes AIT programs (vendors… more
- Amazon (Bellevue, WA)
- Description The Sr. Program Manager , ORS is an omni-purpose role that is cross-functionally strategic, analytical, and influential. The scope of impact across ... of 100+ team members. This position requires a tenacious program manager with the ability to influence...team metrics, while delivering regular progress reports on to senior leaders, impacting high impact goals, requiring navigating in… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... conception to completion. We are actively seeking an experienced Senior Program Manager with a...success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... projects from conception to completion. We are seeking a ( Senior ) Program Manager to effectively...success. * Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. * Bridge gaps… more
- Rithum (Seattle, WA)
- …our customers create optimized consumer shopping journeys from beginning to end. **Overview** The Senior Customer Success Manager (CSM) serves as a trusted ... outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven...engage with key contacts, decision-makers, and executives within the customer base. + Maintain a deep understanding of all… more
- Amazon (Bellevue, WA)
- Description Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, ... asset management and vendor management for Chassis. As a Senior Program Manager , you will...American Amazon owned Intermodal network to deliver high quality customer experience while minimizing cost and improving fulfillment speed.… more
- Amazon (Bellevue, WA)
- …elements in the program : Metrics, Tools, Content, Training, and Governance. The NA Senior Program Manager is the owner for the Benchmarking Program ... these BIC standards/best practices. From an analytical side, the Senior Program Manager will define...measured off of execution to project timelines, improvement in customer SLA's, and reduction YoY in time spent on… more
