- Amazon (Seattle, WA)
- …policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling ... robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers... program vision and rigorously prioritize to drive impact with… more
- Amazon (Bellevue, WA)
- …selection for Amazon's customers. We are seeking an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives ... reports on customer experience performance, initiatives, and recommendations to senior leadership and stakeholders. * Coordinate and manage customer experience… more
- Amazon (Bellevue, WA)
- …the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr . Program Manager , Business Operations you will be the MSP ... robotics deployment projects across multiple and competing workstreams. The Sr . Program Manager , Business Operations...continuity of business operations. - Develop the Capacity Planning Program roadmap across the MSP CX Organization… more
- Amazon (Bellevue, WA)
- …401(k) Plan Key job responsibilities As a Senior Manager leading an CX Strategy, Insight and Program team, this role is responsible for establishing a ... stakeholders. We are looking for a highly skilled and motivated Sr . Manager , CX Strategy, Insight and Program to help drive this vision via using… more
- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …and technology initiatives that improve the shopping experience. Key job responsibilities As the Sr . Technical Program Manager for the Shopping Design Tech ... operational excellence. A day in the life As the Sr . Technical Program Manager for...best practices to design a cohesive and delightful shopping CX . Your stakeholders include design, product, and engineering leadership,… more
- Qualtrics (Seattle, WA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal ... programs. + **Customer Relationship:** Build and maintain strong relationships with senior customer stakeholders, acting as their advisor. + **Team Leadership:**… more
- Amazon (Seattle, WA)
- …CX , while also striving for operational excellence. We are looking for a customer obsessed Sr . Program Manager to join our team to help redesign the ... creative content (Manage Your Experiments). We are a global program with a scaled portfolio of feature functionality, and...be able to communicate crisply in non-technical terms to senior management. In this role you will, * Work… more
- Amazon (Seattle, WA)
- …improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Merchandising. This role will own a core set of ... the implementation. This PM will advocate for a bar-raising CX through improved product experiences and streamlined tooling. A...against a roadmap of features in partnership with Tech, Program and Operations Teams. The Sr . PM… more
- Amazon (Seattle, WA)
- …industry vertical. We are seeking a talented a results-driven, customer-focused, and innovative Sr . Product Manager to drive the development of these customer ... ensure consistent marketing communication and act as customer champion and influence CX improvement roadmap. Work with CA Marketing and Product Marketing Managers to… more
- Amazon (Seattle, WA)
- …and operations network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate ... program team. This team proactively engages with business stakeholders...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- …The Amazon Books team is looking to hire an experienced Senior Product Manager Technical to drive CX development, new product initiation and improvements for ... backwards from customer problems, and translate ideas into great CX on behalf of our customers. * Manage a...to senior executives Key job responsibilities The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- Description Amazon's Store Rendering Tech team seeks an experienced Technical Program Manager to revolutionize software upgrades across thousands of web ... and libraries that accelerate Amazon Store builders to create CX that delights shoppers. We are responsible for services,...teams experience - 5+ years of technical product or program management experience - 5+ years of technical … more
- Amazon (Seattle, WA)
- …of financial services and consumer retail? The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and product feature ... features and services This position involves regular communication with senior leadership on risks, financial and operational program...organization. Key job responsibilities We are looking for a Senior Product Manager to own the credit… more
- Amazon (Seattle, WA)
- …expansion strategy. We have maintained a startup culture and are looking for a Senior Product Manager with an entrepreneurial mindset to lead next level of ... product and tech roadmap to improve the Global Store CX - Partner with Tech teams in design and...impact. Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience… more
- Amazon (Seattle, WA)
- …documents with senior leadership. - Lead a team of Product Manager -Technical and Product Managers as they write requirements documents, define use cases and ... CX . - Design, Test and Implement bar-raising Mechanisms to...Implement bar-raising Mechanisms to support Product, UX, Tech and Program on delivering results while keeping stakeholders and customers… more
- Amazon (Seattle, WA)
- Description Come work on the Amazon Prime Air Team! Prime Air is seeking a Sr . Product Manager Tech to enable a new shopping experience for drone delivery. You ... to drive the right long-term strategic vision for the program and customers. Export Control License: This position may...our customers, what's working well, and pain-points within the CX . - Own the roadmap strategy/definition based on customer… more