- Amazon (Seattle, WA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is...used to drive multi-million dollar businesses and reporting to senior leadership - Experience in technical program … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... CET team. A day in the life As a Program Manager in our Customer ...the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide… more
- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. ... CET team. A day in the life As a Program Manager in our Customer ...the day, you navigate a series of meetings with senior leaders across Amazon, leveraging your influence to guide… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Customer Success Program Manager with a strong background in the automotive industry to develop and implement ... customer success strategies while providing crucial real-time support to...program strategies and plans, diving execution, and influencing senior stakeholders experience - 2+ years of program… more
- Amazon (Seattle, WA)
- …we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and ... audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Bellevue, WA)
- …is still to be defined? Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to help customers find new experiences on events ... expert in itself. We are looking for an experienced, customer obsessed Technical Program Manager ...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more
- Amazon (Seattle, WA)
- Description The Customer Trust Perception team works to ensure that customers...to scale our impact. We are looking for a Sr . Program Manager to join our ... and conduct quantitative and qualitative research studies to generate customer trust perception insights. Leveraging our research findings, we...team! As the Sr . Program Manager , you will partner with global… more
- Amazon (Seattle, WA)
- …true in the Customer Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the scoping, planning, ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....and execution for challenging and high impact projects. This Sr . TPM role will be highly visible across CS.… more
- Amazon (Seattle, WA)
- …and automation, leveraging cutting-edge GenAI technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and ... Description Amazon's Customer Engagement Technologies (CET) team is at the...our Self-Service and Automation (SSA) Science team. As a Senior Technical Program Manager , you… more
- Amazon (Seattle, WA)
- Description Seeking a dynamic and entrepreneurial Technical Program Manager (TPM) to drive the Identity and Access Management (IAM) strategy and execution ... condition promised by the agreed upon time. As a senior technical leader you can translate business needs into...dependencies on other internal organizations. You will draw on customer feedback, usage and operational data, and your experience… more
- Amazon (Seattle, WA)
- …and solutions through a myriad of applications. CET is looking for an experienced Sr . Technical Program Manager (TPM) to lead a multi-year, large-scale, ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...enterprise software program . You will be part of a Global Product… more
- Amazon (Seattle, WA)
- …investment in Amazon's technology through issue resolution and prevention. We're looking for a Sr . Program Manager to help build operational processes and ... metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5....strategy, end to end delivery, and communicating results to senior leadership - Experience working cross functionally with tech… more
- Amazon (Seattle, WA)
- …with powerful software, and tying it all together to the cloud. As the Quality ( Customer Experience) Program Manager , you will be responsible for overseeing ... program strategy, end-to-end delivery, and communicate results to senior leadership - Work collaboratively with vendor and internal...to senior leadership - 5+ years of program or project management in Quality and Customer… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr . Program Manager will have cross functional responsibilities and needs to be passionate about the ... customer defect reduction experience, as well as cross-team partnerships...blockers that arise. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational ... set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both...high visibility role that requires close partnership with CS senior leaders to understand their priorities. You'll have the… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Seattle, WA)
- …with strong analytical skills and practical experience to manage the technical program for the next generation of transporter support software systems. The Shipping ... it. In this role, you will regularly interact with senior leadership and work with multiple teams to define...somebody who enjoys working on complex system software, is customer -centric, and passionate about building good software as well… more
- Amazon (Seattle, WA)
- …usage of launches. You will excel at stakeholder management and work often with senior leadership to escalate customer experience concerns and risks of new ... Description At Amazon, we're working to be the most customer -centric company on earth. Customer Service (CS)...Service Stores Solutions (CS3) is seeking a Principal of Program Management to lead its new business, service, and… more