- Otsuka America Pharmaceutical Inc. (Providence, RI)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Dana-Farber Cancer Institute (Boston, MA)
- The Director of Business Application Platforms serves as the strategic and technical leader for Dana-Farber Cancer Institute's enterprise application ecosystem, ... goals. By establishing governance frameworks and architectural standards, the Director of Business Application Platforms drives consistency, resilience,… more
- Coinbase (Providence, RI)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Wolters Kluwer (Waltham, MA)
- …to candidates based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team ... clients achieve measurable outcomes and long-term value from our platforms , which will drive long-term customer value...customer value and retention for our business. The Customer Success Director is a senior leadership… more
- Publicis Groupe (Boston, MA)
- …of fearless, inventive and generous Unicorns of all kinds. **Overview** **Vice President Director , Technology - AI Customer Solutions** Digitas is seeking a Vice ... President Director , Technology - AI Customer Solutions to drive technical innovation at the intersection...client problems leading to client satisfaction, and encourage long-term engagement with our AI solutions. Why Join Us? You'll… more
- Capital One (Providence, RI)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- PPL Corporation (Providence, RI)
- …our Agentic AI strategy, enabling autonomous, goal-driven agents to transform customer engagement , operational efficiency, and enterprise decision-making. This ... and supported for long-term success. The role will report to the Sr. Director , Head of Customer AI. Responsibilities **Strategic Leadership** + Develop and… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- …system and achieving audit-readiness. This position reports directly to the Associate Director , R&D HCP Engagement Center of Excellence (CoE). **Job ... the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for… more
- Cengage Group (Providence, RI)
- …with tech teams to ensure scalable, accurate, and consistent tracking across platforms and experiences + Champion a customer -focused product culture, turning ... lives and achieve their dreams through education. **Our culture values inclusion, engagement , and discovery:** Our business is driven by our strong culture, and… more
- FranklinCovey (Providence, RI)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- CVS Health (Woonsocket, RI)
- …experiences, and advanced martech solutions to enhance content performance and customer engagement + Data-Driven Content Framework: Establish robust measurement ... And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) is… more
- Cengage Group (Providence, RI)
- …achieve their goals and lead a choice-filled life. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Senior Director of** **State** **Government Affairs** will be responsible for… more
- J&J Family of Companies (Boston, MA)
- … engagement plans with cross functional partners to ensure heightened KOL and customer engagement strategies that are fully aligned to the Brand strategic ... Rhode Island (Any City) **Job Description:** We are recruiting for an Associate Director , Thought Leader Liaison - Neuroscience to support the Northeast (CT, MA, ME,… more
- ZOLL Medical Corporation (Boston, MA)
- …in cardiac care and educates clinicians on the benefits of ZOLL's solutions. Customer Engagement & Insights : + Engage healthcare professionals through targeted ... Overview: ZOLL Medical Corporation is seeking a Professional Relations Director to lead and manage relationships within the cardiac...into ZOLL's overall strategy. KOL and Thought Leader Engagement : + Identify , engage, and manage relationships… more
- Cengage Group (Providence, RI)
- …the power and joy of learning to transform lives. **Our culture values inclusion, engagement , and discovery** Our business is driven by our strong culture, and we ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Point32Health (Canton, MA)
- …. **Job Summary** This role reports to the Vice President, Customer Experience and Digital Innovation. The Director , Digital Product ... customer -centric digital journeys across web, mobile, and emerging platforms . **Job Description** **Key Responsibilities/Duties** **- what you will be doing**… more
- Arrow Electronics (Marlborough, MA)
- **Position:** Sales Director - Data & AI (North America) **Job Description:** Arrow is seeking a strategic and visionary **Sales Director ** **- Dat** **a & AI** ... lead the business for our AI ecosystem. This US-based director role owns the end-to-end business performance for Arrow's...and drive profitable growth through deep supplier and partner engagement . The ideal candidate is a proven leader with… more
- PagerDuty (Providence, RI)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more