- Palo Alto Networks (New York, NY)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- MongoDB (New York, NY)
- …to East Coast Hours (9am to 5pm EST). If you're passionate about being an Escalation Engineer working with our largest enterprise customers and are open to ... MongoDB Technical Services' Escalation Engineers are at the forefront of problem solving with key customers on our most visible and escalated issues. They combine… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility:** Wells Fargo Bank, NA, is ... seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Charles IT (Stamford, CT)
- …outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and ... internal teams to implement solutions that align with project goals and business needs. Responsibilities: + Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support + Participate in project kickoff… more
- CUNY (New York, NY)
- Senior Network Services Engineer (IT Infrastructure Engineer 3) - Provisional **GENERAL DUTIES** This position encompasses professional and responsible highly ... decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for… more
- S&P Global (New York, NY)
- …to produce technology that is scalable, robust, and useful. As a Security Engineer at Kensho, you are a thoughtful, collaborative, and seasoned technologist who will ... in the SDLC using commercial and open source tools. + Implementing de- escalation techniques: Prioritizing training in de- escalation techniques to effectively… more
- GE HealthCare (Long Island City, NY)
- …difference builds a healthier world. Role Summary/Purpose: The Senior Field Service Engineer performs on time and accurate Preventative Maintenance in one or more ... modalities of equipment. The Senior Field Service Engineer is aware of and follows all Field Modification...complexity + Lead communications with customers and serve as escalation point for customer related concerns, including installations +… more
- Wells Fargo (New York, NY)
- …than 70 million global customers. Wells Fargo Bank NA seeks a **Senior Software Engineer ** in New York, NY. **Job Role and Responsibility: ** Wells Fargo Bank, NA, ... is seeking a Senior Software Engineer to join the WIMT Platform Services team. As...and achieve goals. Lead projects and act as an escalation point, provide guidance and direction to less experienced… more
- Wells Fargo (New York, NY)
- …million global customers. Wells Fargo Bank NA seeks a **Lead Specialty Software Engineer ** in New York , NY. **Job Role and Responsibility:** Lead complex ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- MUFG (New York, NY)
- …recruitment team will provide more details. **Job Summary:** The Microsoft Teams Calling Engineer , VP will be responsible for the engineering and support of the MUFG ... high energy environment, and the ability to work with escalation points while managing various vendors. In addition, this...This role is ideal for a highly skilled senior engineer enthusiastic about partnering with peers to deliver exceptional… more
- Bloomberg (New York, NY)
- Senior Data Management Professional - Data Quality Engineer - Company Financials Location New York Business Area Data Ref # 10044300 **Description & Requirements** ... Company Financials team is looking for a Data Quality Engineer who is passionate about ensuring the integrity, accuracy,...their root issues. + Act as the point of escalation for systemic data quality issues; investigating, resolving, and… more
- GE HealthCare (Long Island City, NY)
- …and every difference builds a healthier world. Role Summary/Purpose: The Field Service Engineer performs on time and accurate Preventative Maintenance in one or more ... modalities of equipment. The Field Service Engineer is aware of and follows all Field Modification...run their business more efficiently + Utilize the GEHC escalation process, as needed, and work closely with region… more
- TD Bank (New York, NY)
- …enable and grow the global GTB business. **Job Description Summary** The Data Engineer III provides a broad range of data engineering functions including data ... Spark, Hadoop, Kafka, Azure (or GCP, AWS) The Data Engineer III provides a broad range of data engineering...development and testing teams to resolve data issues, including escalation support on complex issues + Supports partners and… more
- Royal Communications Consultants Inc (New York, NY)
- Voice Engineer for Trading Infrastructure The Trader Voice Engineer will provide technology leadership for developing, integrating, and supporting Technology ... partners and vendors for support and change management. * Ensuring appropriate escalation to management. QUALIFICATIONS * 5+ years' experience in Trader Voice… more
- TEKsystems (New York, NY)
- …ROLE: The Enterprise Endpoint Engineering team is seeking a highly skilled Mac Engineer with deep MDM expertise (Jamf Pro and Microsoft Intune), Apple Business ... taking ownership of problem management activities * Provide Tier 3 escalation support for escalated macOS-related incidents and troubleshooting * Address gaps… more
- Meta (New York, NY)
- …problems at a scale few others face. **Required Skills:** Production Engineer Responsibilities: 1. Own back-end services which handle fleet management, front-end ... with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the… more
- Insight Global (New York, NY)
- …About the Role Insight Global is hiring a Lead Network Engineer for our client, Fluidstack-a fast-growing AI infrastructure company building next-generation ... Operational Mindset: Comfortable in fast-paced, ambiguous environments; strong problem-solving and escalation skills. * Travel: Willingness to travel 50% for onsite… more
- City of New York (New York, NY)
- …City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to… more
- LiveRamp (New York, NY)
- …and privacy requirements.** LiveRamp is seeking a skilled, versatile Senior Security Engineer to drive the advancement and growth of our detection and automation ... logging infrastructure within our cloud environments using IaC. + Act as an escalation point for incident response and conduct technical analysis when needed. +… more
- Meta (New York, NY)
- …"Apply to Job" online on this web page. **Required Skills:** Production Engineer Responsibilities: 1. Develop, design, create, modify, and/or test software services ... real time in highly complex software systems. 4. Serve as escalation contact for service incidents. **Minimum Qualifications:** Minimum Qualifications: 5. Requires… more