- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... outreach to customers* Logs cases, or updates an existing case as applicable, to record each phone, email, or...Qualifications** High School Diploma or GED 0-2 years of customer service or public relations experience. **Other… more
- YKK AP America Inc. (Elkridge, MD)
- …and Skill Requirements** + High school diploma or GED, with 2 years as a Customer Service Representative preferably in the manufacturing, glass, glazing or ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis.** **Employment with YKK AP America… more
- Guardian Life (Washington, DC)
- …or similar preferred; knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience ... Our award-winning contact center is known for delivering outstanding customer service experiences and we want to...what they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave… more
- Casella Waste Systems Inc. (Gaithersburg, MD)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service ... or alternative products and services\. + Creates and maintains customer and sales information in CRM and Case...I:** 0\-2 years of progressively complex experience in the customer service field\. Demonstrated knowledge and competence… more
- Henkel (Alexandria, VA)
- …projections and pipeline execution. + Collaborates with Marketing, Key Account Managers, Customer Service , and Application Engineering and other various internal ... Sales Representative Paper Solutions SC, NC and VA **_About_**...new customers. + Impact at high levels of the customer organization with the ability to sell to Top… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Graybar (Sterling, VA)
- …Sell merchandise to walk-in customers and manage will-call (pickup) orders + Provide exemplary customer service + Be active in the warehouse **What you bring to ... a job - a career. As a Counter Sales Representative , you serve as a key face-to-face contact for...the table:** + Enthusiasm for customer service + Ability to communicate well… more
- UNUM (Washington, DC)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... partner areas + Make discretionary/exception decisions based on record, case , and circumstance. + Be a strong advocate for...change initiatives to improve workflow, enhance customer service and reduce operating costs. +… more
- House of Blues (Washington, DC)
- …required; Bachelor's degree preferred + Strong communication skills + High energy + Excellent customer service skills + Ability to multi-task and problem solve + ... WILL DO + Assist Director of Premium Sales and Service in generating sales and administering all Live Nation...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- GAP Solutions Inc (Arlington, VA)
- …complex day-to-day administrative and litigation support activities in support of customer 's Claims Division. Individual(s) must be able to work independently, ... whom draft decisions. This Division considers appeals of claims for uniformed service member pay and allowances (including travel, transportation, retired pay, and… more
- Serco (Crystal City, VA)
- …support to the National Deputies who are the F-35 Program's senior national representative for their Participant country within the JSF Program Office and are ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...advising JPO FMS leadership on current security cooperation policy, case development and case execution practices. Our… more
- CDM Smith (Bowie, MD)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more
- Xcelerate Solutions (Fort Meade, MD)
- …plus one year; or Bachelor's/Master's degree), preferably in a fast-paced customer service -oriented position + Consistent attendance, punctuality, and adherence ... establish and maintain productive working relationships and provide consistent, high quality customer service + Ability to exercise sound judgement and… more
- Guardian Life (Washington, DC)
- …are seeking a Tax Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where ... net worth or business owner clients. **You Will** + Provide superior case consultation and sales support to Guardian agency leaders, financial representatives, and… more
- Architect of the Capitol (Washington, DC)
- …CPP jurisdiction. Contractor Oversight Serves as Contracting Officer's Technical Representative (COTR). Prior to project performance, reviews plans, specifications ... conformance to plans, specifications, codes, standards, engineering best practices and customer requirements. Investigates and reports on matters of concern with… more
- Architect of the Capitol (Washington, DC)
- …will perform contracting, uniform, project and logistics management, procurement, inventory, and customer service functions to support CVC visitor and retail ... of contact for any typical questions, concerns, or issues, and provides top-notch customer service . Ensure that employees are trained on the uniform process… more