- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Level 1 Support,Remote Access,Technical Support,Troubleshooting **Experience:** 2 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level I...support + Receive, triage and route tickets to Tier 2 Help Desk accordingly +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets at lowest level of support + Receive, triage and route tickets to Tier 2 Help Desk accordingly + Compile and organize data for monthly status ... 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Level 0 Transform technology into opportunity as a… more
- M. C. Dean (Vienna, VA)
- ** Help Desk System Specialist 2 - Tysons, VA** ID **12922** Location **Tysons, VA** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist 2 **...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- General Dynamics Information Technology (Bethesda, MD)
- … Level Must Be Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Help Desk **Skills:** Help Desk Management,IT Help ... + years of related experience **Job Description:** **TIER II HELP DESK MANAGER** Seize your opportunity to...field. + Five (5) plus years of relevant Tier 2 support management experience in the federal/agency space. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven analysis of… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2 ** to… more
- General Dynamics Information Technology (Washington, DC)
- …be measured through satisfactory attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing ... Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help ...program support as a Tier 2 Service Desk Technician. Delivering excellent customer… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Help Desk Support,Information ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - MIDS- 2200-0600 SUNDAY-THURSDAY...3+ years of related experience Required certs: 1. Security+CE 2 . PWS 9.1 GDIT IS YOUR PLACE: * 401K… more
- Chenega Corporation (Arlington, VA)
- …Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level :Secret Clearance. Top Secret ... Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives...must. Qualifications + Associate's degree. Can be substituted with 2 + years of relevant experience. + Three years relevant… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** ... **Req ID:** RQ191176 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret...of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into… more
- GovCIO (Washington, DC)
- …teams and vendors to resolve issues that cannot be fixed at the service desk level . Strong problem-solving and technical skills are essential, along with ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 -service- desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Arlington, VA)
- … Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Operations,IT ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team to...is easily understood. You will need to maintain a high- level customer service focus, exhibiting expertise, courtesy, timeliness, and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** ... **Req ID:** RQ188860 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk … more
- American Bankers Association (Washington, DC)
- …end user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, including ... well as requiring that the individual give in-person, hands-on help at the desktop/laptop/accessory level . The Engineer...regional and large banks that together employ more than 2 million women and men and help … more
- Aimbridge Hospitality (Washington, DC)
- …for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant-manager-oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... Job Summary The Front Desk Assistant Manager is responsible for assisting the...throughout their stay while maximizing room revenue and occupancy. Management- level associates are expected to work as much of… more
- P 11 Security, Inc. (Washington, DC)
- Help Desk Specialist II Washington, DC...outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 within 6 months of the ... (http://maps.google.com/maps?q=N/A+Washington+DC+USA+20340) Description The Help Desk Specialist II provides support to end users on a variety of issues.… more
- Gama-1 Technologies (Silver Spring, MD)
- …+ Follow-up with end users to provide status updates meeting expected service level targets (SLAs). + Image laptops and desktop computers with NOAA/NESDIS Windows 10 ... any time with or without notice. Basic Qualifications + 2 years of experience working in an IT Service... years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS,… more
- Global Resource Solutions (Washington, DC)
- …an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help ... certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire. Security… more
- M. C. Dean (Vienna, VA)
- …+ Bachelor's Degree and 2 Years of Relevant Experience + RelevantExperience: + Help Desk Support Functions with a Combination of Phone and Desktop Support is ... ** Help Desk System Specialist - Tysons,...** Help Desk System Specialist - Tysons, VA** ID **11041**...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more