- KeenLogic (Alexandria, VA)
- Job Title: ITSM Queue Manager /Analyst Location: Alexandria, VA (Remote, Full-Time, M-F) Overview: KeenLogic is seeking a talented and self-motivated individual ... to fill the role of ITSM Queue Manager /Analyst with the National Science Foundation. This position involves working in a challenging, consultative, and… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified Project Manager (PM) will The Project Manager (PM) is responsible for ... GENESIS issues. + Responsible for constant monitoring of the queue to ensure adequate coverage and maintain the required...a minimum of 2 years serving as a project manager . + Must have a minimum of 3 years'… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a **Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the Healthcare ... customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This...staff. + This position is expected to oversee the queue , escalation of tickets and hand-off to system administrators,… more
- IHG (Washington, DC)
- …and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue monitoring, SLA ticket ... create a perfect atmosphere for guests and locals alike. **About the Manager of IT Services position** The Manager IT Services is a leader of a global team of… more
- TekSynap (Washington, DC)
- …Desktop Support Services, Performance and Quality Assurance in Ticketing Queue Management, Service Desk, Change Management and Communications, Training, Technical ... certification highly desired **Overview** We are seeking an Operations Manager to join our team supporting DOS Evolve in...(POC) who shall work closely with the IDIQ Program Manager , Task Order Program Manager (TOPM), and… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC The Operations Manager 's key role is to drive ... maintain an environment of trust within the operations team. In summary, the Operations Manager is a creative problem-solver and an excellent leader who is able to… more
- CACI International (Arlington, VA)
- Information Technology Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... **The Opportunity:** CACI is seeking an experienced IT Operations Manager to lead technical operations of a key US...resolve issues and outages + Monitor operations support ticket queue to promote rapid response with internal and external… more
- Microsoft Corporation (Washington, DC)
- …(ITPS)** team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive the development and standardization ... paths needed to monitor and manage IT work demand, forecast, queue , and fulfillment. **Qualifications** **Required/Minimum Qualifications:** + Bachelor's Degree AND… more
- Dataprise (Rockville, MD)
- About the Role: The Account Manager is a crucial role responsible for managing the relationship between Dataprise and its customers and prospects, developing and ... departments to facilitate customer need fulfillment. + Perform daily opportunity queue management to ensure compliance with company business development projection… more
- Amazon (Alexandria, VA)
- …clearance with polygraph. Key job responsibilities As a Data Center Operations (DCO) Manager with Amazon Web Services you will support the National Mission in a ... trouble tickets to data center technicians and operators * Routinely review ticket queue for large events and address accordingly * Guide, train, and educate data… more
- Northrop Grumman (Dulles, VA)
- …**Division (TSSD)** is looking for you to join our team as a **Project Manager ** **of Construction** based out of our **Dulles , VA** location. You will manage ... to ensure adherence to contractual requirements. + Analyzes lead times, queue times, work-in-process, cycle times, and throughput to meet customer demand… more
- Amazon (Sterling, VA)
- …effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics - Fast learn or act ... as the subject matter expert across all aspects in data center operations - Ensure all operational KPIs and metrics are being measured and met - Inspire and guide improvement in team process, technology innovation and automation - Manage Large Scale Events… more
- CVS Health (Washington, DC)
- …and Production Support). The Cash Application Associate will report Sr. Manager of Cash Application. This role carries significant responsibility that affects ... RESPONSIBILITIES:** + Research and resolve deposit and remittance exceptions in queue and determine remittance to deposit matches, according to Third-Party process… more
- Xcelerate Solutions (Washington, DC)
- …eQip applications. + Communicate with Federal staff regarding current applications in queue . + Work closely with Security Assistant II with caseload. + Update ... account + Work with various databases- CVS, PIPS, Security Manager Level II: + Determines the need for the...ran by other agencies. + Work in the ISR queue and process emails + Monitor and respond to… more
- JPMorgan Chase (Washington, DC)
- …Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager , branch employees and One Chase colleagues to ensure customer financial ... customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch. A typical day consists of… more
- VetsEZ (Washington, DC)
- …deployment scripts using tools like Terraform, CloudFormation, Azure Resource Manager (ARM), PowerShell templates to automate provisioning and deployment of ... understanding of core Azure services like Compute (Virtual Machines), Storage (Blob, Queue , Disk), Networking (VNETs, NSGs), Azure Active Directory (AD), and Azure… more
- Nelnet (Washington, DC)
- …Implementation Checklist. 5. Work with other Operational departments (eg Account Manager ) to ensure smooth transition from Implementation. 6. Establish/maintain a ... of new or existing products. 9. Provide phone support for a dedicated VAS phone queue and back-up for all areas of FACTS as needed. 11. Manage project tracking,… more
- Robert Half Technology (Washington, DC)
- …promptly to queries in person, over the phone, or via email * Monitor Service Manager for tickets assigned to the queue and process according to IT Helpdesk ... priority policy * Troubleshoot computer equipment, printers, and peripherals * Perform other assigned duties as necessary. Requirements * Minimum of 5 years of experience as a Systems Administrator, preferably in the Healthcare/NHS sector. * Demonstrated… more
- Marriott (Bethesda, MD)
- …Current information security certification such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) + ... of developed security monitoring content. + Service operational requests in queue such as analytics content performance tuning, filtering, search refinement, parsing… more
- Signet Jewelers (Columbia, MD)
- …in by taking ownership and control of the day to day customer traffic, line queue , and administrative duties of the store and to achieve and maintain the highest ... Training - Associate Training System, Management Training System, District Manager in Training, career development and more* Merchandise discounts* Incentive… more