- TekSynap (Rockville, MD)
- …the Documentum software using the Documentum System Administration module as required. + Provide Help Desk support services to the SLES users and from the hours ... 4:00 pm Eastern Time. The candidate shall provide tier-1 help desk support to SLES users. +...+ Experience providing functional support to end users with Records Management Systems + Creation and modification… more
- TekSynap (Washington, DC)
- …support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all ... on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments....teams and other relevant departments. + **Coordination and Stakeholder Management ** + Act as the main point of contact… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- SAIC (Washington, DC)
- …The Manager will manage the Support Desk and oversee staff assigned to help desk activities. Candidate will be required to have experience providing support ... organization's systems, applications, regulations, and best practices. Experience supporting document/ records management system is preferred. **Other Duties:** +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst for the AOUSC contract. This position will be fully remote. **Responsibilities** Provides ... USD $73,799.50 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5388/ help - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5388_ **Category** _Information… more
- Koniag Government Services (Washington, DC)
- …Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support, such as:** + Provide Tier Zero (0), One ... (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- Koniag Government Services (Washington, DC)
- …Government colocation facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), ... Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- General Dynamics Information Technology (Bethesda, MD)
- …identify and provide solutions for any gaps in service. + Develop and maintain access management knowledge records . + Act as liaison between the NIH Service ... As a **Team lead- Active Directory** , you will help ensure today is safe and tomorrow is smarter....team. + Coordinates and collaborates with the NIH Service Desk , Desktop Support, IAM and Knowledge Management … more
- Serco (Crystal City, VA)
- …the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 ... program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst will have the opportunity to provide most of the support from… more
- Serco (Washington, DC)
- …developing solutions, and implementing corrective actions promptly. + Maintaining accurate records , document management systems, and providing timely updates to ... is seeking a dynamic and experienced candidate to serve as a Program Management Office Action Officer supporting the Naval Sea Systems Command (NAVSEA) Industrial… more
- Koniag Government Services (Washington, DC)
- …Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) Services + ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Koniag Government Services (Washington, DC)
- …and On-Premises Gold Disk O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support + Media Sanitization Support + ... IT Policies and Processes Support + DCIO IOO Configuration Management + Enterprise Architecture Services + IOO Risk ...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Justice, Bureau of Prisons/Federal Prison System (Washington, DC)
- …definition of standard operating procedures for monitoring data back-up functions. Coordinates help desk and Network Control Center support efforts with Central ... activities between Bureau and Department of Justice (DOJ) network support organizations (JCN Help Desk , etc.). Performs benchmark tests of proposed new equipment… more
- Koniag Government Services (Washington, DC)
- …environments are retained, destroyed, and archived in accordance with HUD and NARA records management policies. Includes integrating and deploy records ... of data within the environment in accordance with Client's records management and NARA policies. + Ensures...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- TEKsystems (Washington, DC)
- …Active directory, Windows, Customer service, Hardware, Technical support, Office 365, O365, Service desk , Help desk support, Deployment, Ticketing system Pay ... assets, including procurement, deployment, and decommissioning of equipment. . Maintain detailed records of incidents, solutions, and user requests in the IT service… more
- Marriott (Bethesda, MD)
- …and troubleshooting in partnership with the Corporate IT discipline. . Manning on-site Help Desk and providing off-site systems support as business needs ... in the legal environment software applications including the Microsoft Office Suite, document management , records management , matter management , document… more
- Marriott (Bethesda, MD)
- …control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to support and ... **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** Marriott has an exciting opportunity for… more
- Koniag Government Services (Washington, DC)
- …patch, harden (STIG), and monitor Cloud hosting platforms. + Integrate Records Management capabilities within the Cloud platforms operational environment ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Prime Therapeutics (Washington, DC)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... aligned with expectations of applicable regulatory guidance + Lead project management efforts for highly sensitive Compliance initiatives + Represents the Compliance… more