- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior - Tier 1** to ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Support Specialist - Tier 2** to join our ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service - specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical...for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 1** to join ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult… more
- Wolters Kluwer (Washington, DC)
- …to technical RFPs preferred. + Experience with proposals for contract management or service desk software is a major plus. + Excellent writing, organizational, ... ** Senior Contract Administration Specialist - Hybrid R0045467** **Job Description** **We are looking for a** ** Senior Contract Administration Specialist… more
- GovCIO (Arlington, VA)
- …this job (https://careers-govcio.icims.com/jobs/4960/ senior -customer-support-professional-%28it- specialist ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support,… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... brands around the world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is… more
- General Dynamics Information Technology (Washington, DC)
- …the Children would be valuable, as would experience as an IT Service Desk technician. **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 AH-Communications ... Department and support high-end Government officials + Train and coordinate with Foreign Service Nationals around the world + Deploy, at a moment's notice, anywhere… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support...IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**… more
- Insight Global (Washington, DC)
- … is a member of the Technology Support team in the Technology function. The senior specialist reports to the Supervisor of Technology Support. This role is to ... global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support ...-Monitor the call queue from our internal ticketing system ( Service Desk ) and record, track and close… more
- National Credit Union Administration (Alexandria, VA)
- …the Chief Information Officer. This position serves as an IT Cybersecurity Specialist (Software Development). Responsibilities Click on the link below for essential ... your chances of success. https://rise.articulate.com/share/UHaVgET2Ik0p2HGn2DrfOp6RU6pj59Li As an IT Cybersecurity Specialist (Software Development), you will: Evaluate and recommend the… more
- Office of Inspector General (Washington, DC)
- …ongoing project developments, including costs, concerns, or pending requirements needed. Oversees Service Desk platform and responds to all requests, determining ... needed. This NOT a remote position. Responsibilities As a Facility Operations Specialist , you will perform administrative and operational support functions to assist… more
- National Science Foundation (Alexandria, VA)
- Summary This Information Technology Specialist is located in Directorate for STEM Education (EDU), Office of the Assistant Director (OAD). The primary purpose of the ... NSF mission, goals, and business processes. As a Information Technology Specialist , you will perform the following duties: The incumbent coordinates Directorate-wide… more
- M. C. Dean (Vienna, VA)
- …**Responsibilities** **:** As a member of our Service Desk team, the successful candidate ... **Helpdesk Specialist 1 - Tysons, VA** ID **13149** Location...365 and related application issues; escalating complex problems to senior staff, coordinating OEM repairs. + **Network-attached multi-function printer… more