- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Arena Technical Resources, LLC (Washington, DC)
- …Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide ... managing the day-to-day operations of the service desk , ensuring that all requests for support ...IT department to ensure that the service desk is able to provide effective support … more
- Chenega Corporation (Arlington, VA)
- …service level agreements (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service level agreements (SLAs) for ... support requests. + Provide technical guidance and support to the Help Desk team, escalating...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- TekSynap (Washington, DC)
- …Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and ... on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and Stakeholder Management**… more
- Guidehouse (Silver Hill, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as ... **Job Family** **:** User Support (Digital) **Travel Required** **:** None **Clearance Required**...proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Sunrise Senior Living (Springfield, VA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...an overview of community information to those inquiries in support of the marketing and sales efforts. **RESPONSIBILITIES &… more
- Axxum Technologies (Mclean, VA)
- Senior Incident Response Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email ... communications + Support the service desk shift lead in operational activities Interact with the government Program Manager for the service desk … more
- CACI International (Washington, DC)
- Senior eDiscovery Relativity Trainer Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... support for the Relativity software program. As a Senior eDiscovery Relativity Trainer, you will create and provide...support . * Trains staff and sets up help desk staffing schedules. * Organizes, prepares, schedules and conducts… more
- GovCIO (Arlington, VA)
- …and will be a fully onsite position. **Responsibilities** + Provide outstanding support desk -side support , regularly scheduled backups, network storage ... (IT Specialist) with an active Secret clearance to provide outstanding desk -side support , regularly scheduled backups, network storage allocation, and… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... F-35 JPO AV MS PMO Chief of Program Execution (Mission Systems) and provides senior -level acquisition program management and program execution support to the AV… more
- SHRM (Alexandria, VA)
- Senior Specialist, eCommerce Operations & Developer 1800 Duke St, Alexandria, VA 22314, USA Req #1070 Friday, March 7, 2025 SHRM is a member-driven catalyst for ... families globally. **Summary** We are seeking a highly motivated and detail-oriented Senior Specialist, eCommerce Operations & Developer to manage and optimize our… more
- ManTech (Springfield, VA)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds ... ManTech seeks a motivated, career and customer-oriented ** Senior Systems Administrator** to join our team in... skills and practices. + Experience contributing to a service desk technical knowledge base. **Preferred Qualifications:**… more
- G2 Ops, Inc. (Arlington, VA)
- …& Database Architecture: Coordinate design and population of databases to support machine learning operations. + Standards Compliance: Ensure software and machine ... machine learning models. + Ensure databases and metadata structures support efficient machine learning operations. + Adhere to best...your work is secure. You will have a shiny desk at our G2 Ops office and the ability… more
- Serco (Crystal City, VA)
- …all military disciplines (eg, aviation, ground combat, command and control, combat service support , intelligence, and opposing forces) to determine changes in ... delivery of 5th Generation combat capability to Warfighters in support of coalition operations. Our Senior Air...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Serco is excited to continue our support to the F-35 Joint Strike Fighter Program...your ability to maintain/transfer your DoD Secret clearance.** Our Senior Program Analyst, F-35 AV PMO PSM position is… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... organizations, and F-35 JPO Directorates and provide analytical, technical and administrative support as needed. Our Senior Program Manager will assist in… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... related to the F-35 Program. The Contractor shall provide support to the US Service Deputies who...Senior Leadership Team (SLT). The Contractor shall provide support to the Foreign Military Sales USG Program Managers… more
- CACI International (Arlington, VA)
- …a variety of technologies (desktops, laptops, tablets, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment, ... Senior End User Technician Job Category: Information Technology...systems, and wireless technologies. + Schedules and coordinates customer desk -side support for the installation of new… more
- SAIC (Andrews AFB, MD)
- …teams by defining roles, responsibilities, and workflows to improve efficiency and service delivery. + Collaborate with senior stakeholders to align technical ... **Description** SAIC is seeking a ** Senior Azure Cloud Computing Engineer** to join the...a team responsible for the architecture design/planning, automation, management, support , and oversight of the Cloud One Azure environments.… more