• Tier III Help Desk

    KeenLogic (Washington, DC)
    KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate ... more
    KeenLogic (01/24/25)
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  • Help Desk Analyst

    CACI International (Arlington, VA)
    …Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with senior ... more
    CACI International (02/15/25)
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  • Principle Network Engineer

    TekSynap (Arlington, VA)
    …+ Serve as the central coordinator for JNOSC operations, overseeing both Tier III service response/ help desk and service restoral team activities. + ... more
    TekSynap (01/08/25)
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  • Help Desk Technician

    General Dynamics Information Technology (Washington, DC)
    …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... more
    General Dynamics Information Technology (12/05/24)
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  • HR Help Desk Specialist - Cleared

    RightDirection Technology Solutions LLC (Washington, DC)
    HR Help Desk Specialist - Cleared Washington, DC...able to troubleshoot complex HR-related issues or collaborate with Tier II/ Tier III to resolve. + ... more
    RightDirection Technology Solutions LLC (02/08/25)
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  • Service Desk Manager

    Leidos (Washington, DC)
    …will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to Service Level ... more
    Leidos (01/24/25)
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  • Software Administrator III

    DCCA (Annapolis Junction, MD)
    …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I ( Help Desk ) and Tier 2 (Escalation) ... more
    DCCA (11/18/24)
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  • Help Desk Specialist

    ProSphere Tek (Washington, DC)
    …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... more
    ProSphere Tek (01/27/25)
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  • Tier II Helpdesk Lead Central Area Business…

    Competitive Range Solutions, LLC (Arlington, VA)
    …-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier - III support as required for advanced ... more
    Competitive Range Solutions, LLC (01/02/25)
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  • System Admin III

    ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
    …Provide support for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and ... more
    ASM Research, An Accenture Federal Services Company (01/04/25)
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  • Business System Analyst

    CACI International (Annapolis Junction, MD)
    …lower level employees + Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests + Interacts ... more
    CACI International (01/09/25)
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