- Rock Region METRO (North Little Rock, AR)
- Customer Service Call Center Representative North Little Rock, AR. Starting Pay $17.50 - 19.00 per hour Call Center Hours: 5:00am - 8:00pm ... + Referral Bonus + Minority Lead Workforce + Fulfilling Work + Work-Life Balance CUSTOMER SERVICE CALL CENTER REPRESENTATIVE JOB DESCRIPTION The METRO … more
- Highmark Health (Little Rock, AR)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- US Bank (Little Rock, AR)
- …to 9pm CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of ... Employer-funded Pension Plan **What is it like to be a Call Center Customer Service Collector** - https://www.youtube.com/embed/mDFks9QxNvA… more
- Bank OZK (Little Rock, AR)
- …Minimum of one (1) year of experience in a call center service position preferred. + Prior bilingual customer service experience preferred. Job ... on items not able to be resolved on initial call . + Meets personal and team target key performance...in writing. + Ability to demonstrate professional and effective customer service skills. + Ability to demonstrate… more
- Bank OZK (Little Rock, AR)
- …required. + Minimum of four (4) years of work experience in a call center environment, customer service and/or retail required. + Minimum of one (1) ... Scope Responsible for providing guidance to and oversight of call center support staff. Ensures day-to-day operations...coach, and retain staff. + Guides staff in effective customer service communication standards and processes. +… more
- Guardian Life (Little Rock, AR)
- …governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary Range** $40,960.00 ... environment. Our award-winning contact center is known for delivering outstanding customer service experiences and we want to work with others that have a… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …speak, read, and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- CVS Health (Little Rock, AR)
- …Windows, Microsoft or similar application **Preferred Qualifications** Six months of high volume call center customer service experience Prior Healthcare ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...a Fortune 5 company is hiring for a Healthcare Customer Service Representative. As a Customer… more
- Robert Half Office Team (Little Rock, AR)
- …queries and directing them to the appropriate department if required. * Previous experience in a call center customer service role is essential. * Strong ... Description We are in search of a Customer Service Representative to join our team in the Wholesale Distribution industry. The position is based in Little Rock,… more
- Sedgwick (Little Rock, AR)
- …required. Supervisory experience preferred. **Skills & Knowledge** + Strong customer service skills including call center client processes and procedures ... a high-level repair capture rate per deployment. + Analyze and resolves customer service issues. + Providing an on-site CAT sale leadership, direction, and… more
- Lincoln Financial Group (Little Rock, AR)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- Hilton (Little Rock, AR)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...years of work experience in product management in contact center technology, customer experience or customer… more
- Hilton (Little Rock, AR)
- …and evolution of contact center products + Strategy and implementation of self\- service , customer \(guest and agent\) use of the tools and automation through ... and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE...\(7\) years or more of work experience in product, customer experience, contact center technology, customer… more
- HomeSafe Alliance (Little Rock, AR)
- …24/7 omnichannel Customer Care Center . The Scheduler will integrate all non- customer facing activity to ensure Service Levels are met in every channel ... opportunities to employees and leaders and making proactive adjustments. + Assist call center leaders with attendance-related issues. + Seek feedback from… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Travelers Insurance Company (Little Rock, AR)
- …+ Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy and motivation to follow up ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base... Care Advisor Trainees will work in a dynamic service center where professionalism and commitment to… more
- Frontdoor (Little Rock, AR)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- CVS Health (Little Rock, AR)
- …make health care more personal, convenient and affordable. **Position Summary** * Dental Customer Service Representative is the face of Aetna and impacts ... members' service experience by manner of how customer service inquiries and problems via telephone.... experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating… more
- CSL Plasma (Little Rock, AR)
- …**Experience** * Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor… more
- Intermountain Health (Little Rock, AR)
- **Job Description:** Customer Service Representative - Hybrid Remote Intermountain Health is dedicated to providing exceptional patient experiences. As a leader ... passionate and dedicated individuals to join our team as Customer Service Representative. **Interviews will be held...skills, self-motivated and able to work well in a call center environment. + Familiarity with CRM… more