- Citizens (West Hartford, CT)
- …a culture of continuous coaching, professional development, and ongoing practice management support . As a Citizens Private Client Relationship Manager , you will ... the next step, and collaborating with other colleagues. The Private Client Relationship Manager , along with a Private Client Financial Advisor or High Net Worth… more
- HealthEdge Software Inc (Hartford, CT)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- ASSA ABLOY (New Haven, CT)
- …and profit centers-to meet and exceed customer requirements. Additionally, you will support the Manager of Customer Service as needed, contributing to ... Career Opportunities: Customer Service Support Specialist (32107) Requisition...onsite in New Haven, CT full-time reporting to the Customer Service Manager . What you will be… more
- Trellix (Hartford, CT)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Rocket Software (Hartford, CT)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Hartford, CT)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Hartford, CT)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Confluent (Hartford, CT)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Hartford, CT)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Robert Half Finance & Accounting (Cheshire, CT)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description Job Title: Customer Service Account Manager Robert Half has partnered with an internationally recognized company that is rapidly growing, yet still… more
- Verint Systems, Inc. (Hartford, CT)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Ryder System (Hartford, CT)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- The Cigna Group (Bloomfield, CT)
- …include rotating shifts, weekends and holiday time.** As a 24/7 Clinical Navigation & Support (CN&S) Care Manager (CM) you will deliver a guided, predictable and ... a quality experience in one interaction. In addition, CMs support 100% follow up, working with the customer until that in the moment issue has been resolved.… more
- Lumen (Hartford, CT)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... single point of contact for a group of assigned customer accounts which typically have a medium to large...sold solutions. + Provide critical date management and escalation support to meet committed delivery objectives. + Validate order… more
- Wolters Kluwer (Hartford, CT)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Virtual Service Operations (Hartford, CT)
- Desktop & Depot Support Manager in Hartford, CT Hartford, CT (http://maps.google.com/maps?q=Hartford+CT) Description Are you looking to take the next step in ... Service Operations is searching for a Desktop & Depot Support Manager to join our team in...Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: + Previous IT… more
- DATTCO (Berlin, CT)
- IT Support Manager Department: Information Technology Location: Berlin, CT START YOUR APPLICATION ... We are looking for an emerging or experienced IT Support Manager to oversee the IT ...pressure and handle multiple tasks and deadlines + Demonstrated customer -oriented and service-minded approach Qualified applicants will receive consideration… more
- The Cigna Group (Bloomfield, CT)
- …Duties** + Perform care management for CLIMB programs in a telephonic customer - facing environment which involves utilizing a coaching approach that provides ... support and resources to the customers. + Assistance in...resources and Cigna Medical Management as appropriate to approach customer holistically. + Collaboration with other team members such… more
- Walgreens (Newington, CT)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Trinity Health (Hartford, CT)
- …and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager , THS and RHM ... Improvement audits. Presents findings and recommendations for improvement to the Regional Manager . Meets with direct reports and support staff, as required,… more
