- Public Consulting Group (Hartford, CT)
- …Management + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience ... corresponding documentation. + Applies independent judgment to escalate calls to Customer Service Manager + Maintains adequate records/documentation for audit… more
- Hartford HealthCare (Newington, CT)
- …Relationships:_* *This Job Reports To (Job Title):*Manager of Self-Pay and Customer Service *# Direct Reports:*10-15 *_Requirements and Specifications:_* ... setting priorities. Holds regular meetings with all direct reports. 2 . Ensures that work is completed timely and accurately....years in a supervisory/management role within revenue cycle or customer service . Preferred: 5 years in… more