- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Arlington, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...services in AWS. Within AWS UC, Amazon Dedicated Cloud ( ADC ) roles engage with AWS customers who require specialized… more
- Amazon (Herndon, VA)
- …across Amazon. A Systems Development Manager at Amazon understands the larger ADC picture (ie, customer needs, business opportunities, and problems to ... for leading a team accountable for the operational performance, customer experience, maintenance, security, and functional parity of Builder...parity of Builder Tools in US Amazon Dedicated Cloud ( ADC ) regions. ADC regions are designed for… more
- Amazon (Arlington, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs...outcomes under commitments to senior AWS leaders and senior customer leaders - Analyze large data sets to identify… more
- Amazon (Arlington, VA)
- …meet a range of customer needs globally. - Work backwards from the customer to solve big technical challenges and drive stakeholder communication. - Work ... control, security, and compliance requirements in Amazon Dedicated Cloud ( ADC ) regions like AWS GovCloud. We are looking for...We are looking for a passionate, innovative, results-oriented Sr. Technical Program Manager (TPM) to join the AWS SCS… more
- Amazon (Arlington, VA)
- … technical issues, automating manual tasks, and constantly striving for greater service efficiency to improve customer experience. In this role, the candidate ... agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using...one of the most innovative technology companies anywhere. AWS ADC Messaging team is seeking engineers that enjoy diving… more
- Amazon (Arlington, VA)
- …like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and ... for future generations? AWS established a specialized group of service teams responsible for the work we are doing...customers even when operating in isolated regions. The CP ADC Operations team provides support for the suite of… more
- Amazon (Herndon, VA)
- …* Own goals involving cross functional projects and stakeholder management. * Solve customer projects by applying technical and problem solving skills. * Provide ... Expert that will be responsible for liaising between the service team owners that run the suite of AWS...customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be… more
- Amazon (Arlington, VA)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Columbia, MD)
- …more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Arlington, VA)
- …to include the US Intelligence Community (IC). The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
- Amazon (Herndon, VA)
- …Qualifications - Experience troubleshooting and debugging technical systems - Experience documenting technical customer issues - 3+ years of customer ... service levels. If you are passionate about the customer experience; you think and act globally; and you...a better-rounded professional. Basic Qualifications - 3+ years of technical support experience, or Bachelor's degree in engineering or… more
- Amazon (Alexandria, VA)
- … abilities and demonstrate a breadth of knowledge while they: *Take ownership of technical issues brought by their customer base, engaging other teams when ... empowers you to own them to completion. The Decommissioning Technical team is responsible for processing and facilitating large...premises. Team members will also process large volumes of customer media to ensure that all customer … more
- Amazon (Arlington, VA)
- …people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...day engineers might deep dive to root cause a customer issue, investigate why a metric is trending the… more
- Amazon (Herndon, VA)
- …people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...- from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Columbia, MD)
- …US Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud ... of the systems and their subcomponents, deployment/system validation and testing, service monitoring, standing up new services/tools, etc. The team works with… more
- Amazon (Arlington, VA)
- …talented, detail-oriented and enthusiastic professional who is passionate about providing exemplary customer service , eager to learn new technologies and have a ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...passionate about cloud computing, and believe that world class service is critical to customer success. We… more
- Amazon (Alexandria, VA)
- …technical abilities and demonstrate a breadth of knowledge: * Take ownership of technical issues brought by their customer base, engaging other teams when ... their root and step back to understand the broader context * Maintain service level agreements through the implementation of proactive issue detection and reporting… more
- Amazon (Herndon, VA)
- …creating/maintaining automated threat emulation solutions, and helping security and service teams add offensive insight to their development, deployment, monitoring, ... the AWS IT Security team and will be sought out for advice on technical and business issues. Efficient time management skills are required along with the ability… more