- Zoom (Washington, DC)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Washington, DC)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Washington, DC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Washington, DC)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Robert Half-Robert Half Corporate (Washington, DC)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more
- Koniag Government Services (Washington, DC)
- **Koniag Professional Services,** a Koniag Government Services company, is seeking a Product Lead to support KPS and our government customer in Washington, DC. ... paid time off, and more. Koniag Professional Services is seeking an experienced Product Lead to manage and enhance the My Peers online community platform. The ideal… more
- British Swim School (Ashburn, VA)
- …employee or customer concernsand maintain clear communication with leadership. Customer Engagement & Retention + Support in addressing inquiries, concerns, ... Aquatics Manager/ Lead Swim Coach Part Time * British Swim...while maintaining program integrity, safety standards, and an excellent customer experience. This role is perfect for someone passionate… more
- BJs Wholesale Club (Falls Church, VA)
- …all frontline team members to ensure excellent member service. The Front End Lead teaches, develops and motivates all team members for the successful execution of ... work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their business/business… more
- The Gathering Spot (Washington, DC)
- Community Experience Lead About The Gathering Spot The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and ... Opportunity We're seeking an exceptionally warm, service-driven, and community-minded Community Experience Lead to be the face of the member experience. As the… more
- Oracle (Washington, DC)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- PagerDuty (Washington, DC)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer success ... Strategy & Leadership + Define and execute a comprehensive customer success strategy that drives retention , adoption,...a comprehensive customer success strategy that drives retention , adoption, and expansion across the 125+ health system… more
- PNC (Mclean, VA)
- …Delivering lifecycle marketing support to drive acquisition, relationship deepening, and retention . - Leading end-to-end campaign strategy and execution with ongoing ... strategy and development. Makes decisions to ensure the business programs/initiatives and customer expectations are being met. PNC Employees take pride in our… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …campaigns to improve activation, engagement, and retention . + **Build and lead the Customer & Lifecycle Marketing function** -defining vision, KPIs, and ... to design and scale programs that deepen engagement, drive retention , and maximize customer lifetime value. The...maximize customer lifetime value. The **Manager** **, Customer & Lifecycle Marketing** will lead the… more
- Qualtrics (Washington, DC)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll...products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer… more
- ISC2 (Washington, DC)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Kyndryl (Washington, DC)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead Federal - Civilian accounts, but you'll also be… more
- SHI (Washington, DC)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more